Customer Service Representative

Talentify; Scottsdale (AZ); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Medical, Dental, Vision insurance

Company-paid Life Insurance

Short-Term Disability

Voluntary benefits

Pet Insurance

Job summary

Fogo de Chão in Scottsdale seeks a Customer Service Representative to support guest experiences and uphold our festive, hospitality-driven culture. This role requires energy, guest-focus, and the ability to work at a fast pace in a dynamic dining environment.

Full-time hourly team members receive medical, dental, and vision coverage from the first of the month after 60 days, plus company-paid life insurance and short-term disability; part-time options include MEC health coverage and voluntary

Qualifications

• High endurance and strong mental acuity for handling high-stress situations.
• Ability to lift up to 50 lbs and stand for long periods.
• Availability to work weekends and holidays.

Responsibilities

• Facilitate service activities to enhance guest experience.
• Convey gratitude to guests through guest-focused practices.
• Preserve festive, hospitable, southern Brazilian traditions.
• Complete opening or closing shift duties as directed by management.

Skills

Customer service

Hospitality

Conflict management

Endurance

Stamina

Job description

At Fogo de Chão, we strive to give our guests an unforgettable dining experience of discovery while showcasing the Culinary Art of Churrasco. Our mission is to ignite fire and joy to care for our team, our guests, and our communities. We believe better futures start when we bring our best to the table every day to Feed a Purposeful Future - starting with our team members. We feed our teams with fulfilling job opportunities, making space around the table so everyone feels welcome. At Fogo, we'll provide you with a fulfilling career with professional and personal growth opportunities at every level. Our values of teamwork, integrity, excellence, humility and Deixa Comigo (we've got you!) are more than just words, it's how we do things every day.

Now Hiring / Immediately Hiring: Customer Service Representative

Essential Duties and Responsibilities include the following. Other duties may be assigned.

• Facilitate service activities to enhance and enable the guest experience.
• Convey the gratitude of the organization to the guest for their patronage through guest focused practices.
• Preserve and share the festive, hospitable, and gracious spirit of Southern Brazilian traditions.
• Completes any beginning or closing shift duties as directed by management.

Requirements:

• Must have a high level of endurance and mental acuity and toughness to manage conflict and deal successfully with high stress situations.
• Must be able to transport objects up to 50 lbs, stand for long periods of time, and work at a quick pace.
• Must be able to work weekends and holidays.

Medical, Dental, and Vision insurance are available for full-time, hourly Team Members on the first of the month following 60 days of employment. Additionally, company-paid Life Insurance and Short-Term Disability are provided where allowed. We offer a comprehensive voluntary benefits package including Critical Illness, Hospital Indemnity, Accident Coverage, Permanent Life, and Pet Insurance.

Part-Time Team Members are offered a Minimum Essential Coverage (MEC) Health plan in addition to Dental, Vision, Short-Term Disability, and Life Insurance. Coverage for these plans can start as early as the first of the month following your hire date. Additionally, Part-Time Team Members are offered enrollment in voluntary benefits, including Pet Insurance, Legal, and ID Protection.

Fogo de Chão is an Equal Opportunity & E Verify Employer