Customer Service Representative

Vets Pets; Raleigh (NC); On-site; USD 32,000 - 45,000; Full time

Benefits offered by this job

Medical plans

Dental & vision

401(k) plan

Life insurance

PTO

Health Savings Account

Disability insurance

Critical illness plan

Uniform allowance

Employee assistance program

Job summary

Oak Heart Veterinary Hospital in Raleigh is seeking a Customer Service Representative to join our dedicated staff. The role supports client services across multiple Oak Heart locations, with emphasis on welcoming clients, scheduling, and handling inquiries in a friendly, professional manner.

We offer a range of benefits and a collaborative environment where staff can develop skills and pursue interests related to veterinary services.

Job description

Description

Oak Heart Veterinary Hospital is seeking a Customer Service Representative to join our dedicated staff in Raleigh.

Why Oak Heart Hospital

Oak Heart is a four practice veterinary hospital family that includes Oak Heart at Dixie Trail, Oak Heart at Longview, Oak Heart at Person Street, and Oak Heart at South Saunders. All practices are located inside the beltline of Raleigh, minutes from downtown. Each location has its own personality and culture, with dedicated doctors and staff – you will not be asked to rotate between hospitals.

All the Oak Heart practices are fully equipped for you to practice your best medicine, with in-house labs, ultrasound, digital radiographs, and dental radiographs. Every exam room has a computer and a payment terminal, to provide efficiency for doctors and clients. We offer flexible schedules and encourage the development of personal interests like acupuncture or ultrasound skills.Raleigh is one of the most desirable places in North Carolina to call home with quality healthcare, a centralized location, well-rated schools, family-friendly amenities, excellent eats, and an extensive trail system. Raleigh and the Triangle area of NC are consistently ranked as one of the best places to live in the United States. Come check us out, you will want to stay!

Benefits:

• A choice between two medical plans with prescription drug benefits
• Dental and vision coverage are available
• 401(k) Savings Plan with employer match, including immediate vesting
• Life insurance for yourself, your spouse, and eligible dependents is available
• Paid time off / holidays
• Health Savings Account available
• Short-term disability available
• Supplemental critical illness and accident plans are available
• Uniform allowance
• Employee assistance program

We provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.