Customer Service Representative

AppleOne Employment Services; Pittsburgh (Allegheny County); Remote; USD 30,000 - 40,000; Full time

Job summary

AppleOne Employment Services is seeking Temporary Work-from-Home Customer Service Representatives for an outbound calling project. Ideal candidates will have a strong phone presence, a reliable Windows computer, and enjoy helping others in a supportive role that does not involve sales.

Benefits

Major medical, dental, vision coverage

401k plan

Statutory sick pay where required

Qualifications

• Must have your own Windows-based computer; Chromebooks and MacBooks are not compatible.
• Reliable internet connection and a quiet workspace are essential.
• Previous customer service or call center experience is a plus.

Responsibilities

• Making 75-100 outbound calls per day.
• Following provided scripts to verify information or gather simple data.
• Accurately recording call responses in the system.

Skills

Strong phone presence

Attention to detail

Job description

Work-from-Home Customer Service Representative (Outbound Calling – WV, OH, PA Only)

We’re hiring Temporary Work-from-Home Customer Service Representatives for an outbound calling project. If you're a motivated, reliable communicator who enjoys helping others, we want to hear from you!

Position Details:

-Location: Must reside in West Virginia, Ohio, or Pennsylvania
-Schedule: Full-time hours, Monday–Friday 10am to 7pm
-Project Type: Temporary (duration to be discussed during interview)
-Work Environment: 100% remote – work from the comfort of your home!

What You’ll Be Doing:

-Making 75–100 outbound calls per day
-Following provided scripts to verify information or gather simple data
-No selling, no fundraising, and no telemarketing
-Accurately recording call responses in the system

Requirements:

-Must have your own Windows-based computer (Chromebooks and MacBooks are not compatible)
-Reliable internet connection
-Quiet workspace
-Strong phone presence and attention to detail
-Previous customer service or call center experience is a plus
-This is a great opportunity to gain experience in a flexible, remote setting while supporting a professional project with a clear purpose and no sales pressure.

Apply today to be considered for this remote opportunity!

Equal Opportunity Employer / Disabled / Protected Veterans

The Know Your Rights poster is available here:
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf

The pay transparency policy is available here:
https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf

For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf

We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.