Customer Service Representative

Traveling with Michaila; Remote; USD 35,000 - 45,000; Full time

Job summary

A customer service firm is seeking a dedicated Customer Service Representative to support clients through an advisor-led service model. This fully remote role involves assisting customers with guidance, coordination, and ensuring a smooth experience. Ideal candidates will have strong communication skills, attention to detail, and the ability to work independently. Training and ongoing support are provided, alongside opportunities for growth within the team.

Benefits

Training and ongoing support

Opportunity to grow within a supportive team

Qualifications

• Proven track record in customer service roles.
• Ability to work independently in a remote environment.
• Exceptional organizational skills.

Responsibilities

• Support customers through their assigned advisor.
• Respond to inquiries and provide accurate information.
• Assist with scheduling, confirmations, and follow-ups.
• Maintain clear communication and accurate client records.

Skills

Strong communication skills

Customer service skills

Attention to detail

Tech-comfortable

Job description

We are seeking a customer-focused Customer Service Representative to support clients through a dedicated advisor-led service model. In this role, you will assist customers by providing guidance, coordinating details, and ensuring a smooth, organized experience from start to finish.

You will work closely with assigned advisors to help manage client requests, answer questions, and provide timely updates related to planning, scheduling, and confirmations. This position is fully remote and well suited for someone who enjoys helping others, staying organized, and delivering high-quality customer service in a structured environment.

What Youll Do

• Support customers through their assigned advisor
• Respond to inquiries and provide accurate information
• Assist with scheduling, confirmations, and follow-ups
• Maintain clear communication and accurate client records

What Were Looking For

• Strong communication and customer service skills
• Attention to detail and comfort working remotely
• Reliable, professional, and tech-comfortable

Why This Role Stands Out

• Fully remote position
• Training and ongoing support provided
• Opportunity to grow within a supportive team