Customer Service Representative

Judge Direct Placement; Pennsauken Township (NJ); On-site; USD 47,000 - 53,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

Paid time off and holidays

Collaborative and inclusive work environment

Job summary

A staffing agency is seeking a Customer Service Representative in Pennsauken, NJ. The ideal candidate will have at least 3 years of customer service experience and strong communication skills. Responsibilities include handling customer inquiries, processing orders, and resolving issues effectively, ensuring top-notch service and customer satisfaction. This full-time role offers competitive pay and a supportive work environment.

Qualifications

• 3+ years of proven experience in customer service or a related field.
• Strong interpersonal and communication skills, both written and verbal.
• Excellent problem-solving abilities and a customer-focused mindset.

Responsibilities

• Build and maintain strong relationships with customers.
• Respond to customer inquiries, concerns, and complaints.
• Process customer orders accurately and efficiently.
• Develop in-depth knowledge of our products/services.
• Resolve customer issues and concerns effectively.
• Gather customer feedback and insights for improvement.
• Maintain detailed records of customer interactions.

Skills

Communication skills

Problem-solving abilities

Interpersonal skills

Education

High school diploma or equivalent

College degree preferred

Tools

Microsoft Office Suite

Job description

Judge Direct Placement provided pay range

This range is provided by Judge Direct Placement. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$47,000.00/yr - $53,000.00/yr

Direct message the job poster from Judge Direct Placement

Director, National Direct Placement at The Judge Group

My client is seeking a Customer Service Representative in the Pennsauken, NJ area. This innovative company is committed to delivering exceptional products/services to their customers. We are looking for a dedicated Customer Service Representative to ensure that their customers receive top-notch service.

COMPENSATION: $$22.00 to $25.50 per hour

MUST HAVE: High school diploma or equivalent; college degree preferred

MUST HAVE: 3+ years of proven experience in customer service or a related field

RESPONSIBILITIES:

- Build and maintain strong relationships with customers through exceptional communication and problem-solving

- Respond to customer inquiries, concerns, and complaints promptly and professionally via phone, email, or in-person

- Process customer orders accurately and efficiently, ensuring on-time delivery

- Develop in-depth knowledge of our products/services to assist customers effectively

- Resolve customer issues and concerns effectively, escalating complex issues to the appropriate department

- Gather customer feedback and insights to improve our products/services and overall customer experience

- Maintain detailed records of customer interactions and transactions

EDUCATION AND EXPERIENCE:

- High school diploma or equivalent; college degree preferred

- 3+ years of proven experience in customer service or a related field

- Strong interpersonal and communication skills, both written and verbal

- Excellent problem-solving abilities and a customer-focused mindset

- Proficiency in using office software, including Microsoft Office Suite

- Prior experience supporting senior executives is a plus

- Competitive salary 20.

- Health, dental, and vision insurance 21.

- Paid time off and holidays 23.

- Collaborative and inclusive work environment

#JDP

Seniority level

• Seniority level

  Associate

Employment type

• Employment type

  Full-time

Job function

• Job function

  Customer Service

• Industries

  Manufacturing

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