Customer Service Representative

Nonsense Hub; Orlando (FL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Bonus based on performance

Company parties

Competitive salary

Opportunity for advancement

Training & development

Job summary

Nonsense Hub in Orlando, FL is seeking a Customer Service Representative for an in-person, customer-facing role. You will be the first point of contact, helping people understand our clients’ products and services while delivering a positive experience from the initial conversation.

This position emphasizes direct engagement with customers, a day designed around conversation rather than desk work, and ongoing opportunities for training and career development.

Qualifications

• Clear communication and strong listening skills.
• Experience in customer service or people-facing roles preferred, but strong communication can compensate.
• Willingness to learn campaigns, products, and procedures.

Responsibilities

• Greet and engage with customers
• Answer questions about products, services and current promotions
• Provide clear and accurate information based on customer needs
• Assist interested customers through the next steps
• Maintain a friendly and professional approach during busy periods
• Learn new campaign information and apply feedback from the team
• Help maintain a positive customer experience at each location

Skills

Clear communication

Active listening

Customer service experience

Dependable work ethic

Job description

Benefits:

• Bonus based on performance
• Company parties
• Competitive salary
• Opportunity for advancement
• Training & development

Nonsense Hub | Orlando, FL

Full-Time | In-Person

Nonsense Hub is looking for a Customer Service Representative to join our Orlando team. This position is centered around direct customer interaction, helping people understand the products and services represented by our clients and creating a positive experience from the first conversation.

This is an active, in-person role for someone who enjoys working with people and prefers a workday built around conversation and interaction rather than sitting behind a desk.

A Typical Day

• Greet and engage with customers
• Answer questions about client products, services and current promotions
• Provide clear and accurate information based on individual customer needs
• Assist interested customers through the next steps
• Maintain a friendly and professional approach during busy periods
• Learn new campaign information and apply feedback from the team
• Help maintain a positive customer experience at each location

What We're Looking For

We're interested in people who communicate clearly, listen well and are comfortable starting conversations with new people.

Previous experience in customer service, retail, hospitality or other people-facing work can be helpful, but we also consider applicants who are earlier in their careers and demonstrate strong communication skills and a dependable approach to work.

Training & Development

New team members receive training on the clients and campaigns they'll be representing, customer communication, product and service information, and day-to-day procedures.

As you become more experienced, you'll have opportunities to take on additional responsibilities and continue developing your communication and customer engagement skills.

Position Details

• Full-time
• In-person in Orlando, FL
• Customer-facing position
• Training provided
• Ongoing coaching and development