CUSTOMER SERVICE REPRESENTATIVE

GEICO; Norfolk (VA); On-site; USD 36,000 - 48,000; Full time

Job summary

GEICO is seeking a Customer Service Representative to join our team. This role involves engaging directly with customers to address inquiries and issues related to their insurance policies, delivering solutions that uphold GEICO's commitment to exemplary service.

This position offers an opportunity to impact customer relationships and policy retention as a key member of GEICO's ongoing success.

Responsibilities

• Engage directly with customers to address inquiries and issues related to their insurance policies.
• Provide clear solutions and guidance to resolve policy-related questions.

Job description

GEICO, a leader in auto insurance known for its commitment to innovation and customer satisfaction, is seeking a Customer Service Representative to join our dynamic team. In this role, you will engage directly with customers to address inquiries and issues related to their insurance policies, leveraging your expertise to provide solutions that uphold our standard of exceptional service. This position offers a direct impact on customer relationships and retention, making you a key player in GEICO's ongoing success.