Customer Service Representative

SBM; Monroe (MI); On-site; USD 24,000 - 25,000; Part time

Benefits offered by this job

Benefits package

Job summary

SBM is seeking a part-time Customer Service Representative in Monroe, MI to perform janitorial duties and maintain cleanliness in assigned areas. The role requires basic training (3–6 months preferred), and may require a valid driver’s license and forklift certification.

The position emphasizes safety, teamwork, and professional communication with staff and customers. Shifts run Monday–Friday, 8am–12pm, with hourly pay in the stated range.

Qualifications

• No specific education requirement; 3–6 months training preferred.
• Certification in safety training may be required.
• Bilingual skills are a plus; strong verbal and written communication expected.
• Knowledge of cleaning methods and use of equipment required.

Responsibilities

• Perform janitorial duties and daily cleaning tasks.
• Operate motorized cleaning equipment.
• Maintain daily upkeep of assigned area.
• Report incidents and hazardous conditions to supervisor.
• Follow safety rules, procedures, and policies.
• Work as part of a team and assist in punch-list items.
• Interact with lead, supervisor, and customers professionally.

Skills

Bilingual

Verbal communication

Written communication

Reading instructions

Teamwork

Cleaning knowledge

Reading comprehension

Tools

Driver's license

Forklift certification

Job description

## Customer Service RepresentativeApplylocations: Monroe, MItime type: Part timeposted on: Posted Todayjob requisition id: JR106627# **Title:**Customer Service Representative# **Job Description:****Job Overview**The Customer Service Representative will be responsible for the cleanliness and sanitation of all areas assigned.**Roles & Responsibilities**To perform this job successfully and safely, an individual must be able to perform each essential duty satisfactorily. Other duties may be assigned.* Perform janitorial duties* Perform all duties listed on the daily schedule* Operate motorized cleaning equipment* Maintain daily upkeep of assigned area* Report incidents and hazardous conditions to supervisor* Comply with safety rules, policies, and procedures* Perform work assignments in a team with other employees* Perform repetitive tasks* Maintain clean work area* Follow all protocols, company procedures, policies, and rules* Take direction and respond to supervision* Talk with lead, supervisor, co-workers, managers, and customers in a professional manner* Fill in during staff shortage* Support shift lead in completing punch-list items* Use proper personal protective equipment* Present a professional appearance and conduct* Understand customer service and satisfaction* Understand reporting systems, and of the environment**Qualification**To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.**Education and/ or Experience:** No specific education requirement, 3-6 months training or experience preferred; or equivalent combination of education and experience.**Certificates, Licenses, Registrations:** May be required to have a valid driver’s license. Completed all safety and task training certification. May be required to be forklift certified.**Knowledge, Skills, and Abilities:**Bilingual a plusAbility to read and interpret instructions, procedures, manuals, and other documentsStrong verbal and written communication skills.Knowledge of cleaning methods and equipment and willing to share with team.Knowledge of the upkeep and care of the cleaning equipment.Knowledge of cleaning compounds and chemicals, and their safe, efficient use.**Supervisory Responsibilities**This position has no supervisory responsibilities.* **Physical Demands & Work Environment*** The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit and talk or listen. The employee must be able to lift and/or move up to 35 pounds.* The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.**Shifts and Compensation** Monday-Friday:8am-12pm$17.33-$18.33 per hour# **Benefits:**SBM offers comprehensive benefit packages. For information about SBM's benefits, please visit SBM's website at:www.sbmmanagement.com/careers Careers – SBM***SBM Management Services, LP and its affiliates are proud to be equal opportunity workplaces. We are committed to equal employment opportunity regardless of race, sex, color, ancestry, religion, national origin, sexual orientation, citizenship, age, marital status, disability, gender identity, Veteran status, or other legally protected status.***