Customer Service Representative

Central Stone Company; Missouri; On-site; USD 32,000 - 42,000; Full time

Job summary

Central Stone Company seeks a dependable Customer Service Representative to join our team at a quarry location near Fenton, MO. The role supports daily operations by delivering excellent customer service and maintaining accurate records for customers, drivers, and the quarry team.

Working from a single quarry scale house, you will process tickets, manage documentation, and assist customers with a range of administrative tasks to keep operations running smoothly.

Qualifications

• Experience with a multi-line phone system.
• Sound computer and math skills.
• Ability to multi-task in a fast paced environment.
• Reliable transportation.

Responsibilities

• Enter customer and product data into scale system.
• Provide excellent customer service through positive interaction with customers and haulers.
• Use electronic ticketing system to manage customer transactions.
• Assist with recordkeeping, answering phones and assisting customers, and other administrative tasks.

Skills

Multi-line phone system

Computer skills

Math skills

Job description

St. Louis Office
1195 Smizer Mill Rd.
Fenton, MO 63026, USA

Description

Central Stone is seeking a dependable and customer-focused individual to join our team as a full-time Customer Service Representative at one of our quarry locations near Fenton, MO. This position plays an important role in supporting daily operations by providing excellent customer service, maintaining accurate records, and ensuring efficient communication between customers, drivers, and the quarry team.

The Customer Service Representative will work from a single quarry scale house and perform a variety of administrative and customer service responsibilities, including assisting customers, processing tickets, maintaining documentation, and supporting day-to-day customer operations .

Customer Service Representative job duties include:

• Enter customer and product data into scale system
• Provide excellent customer service through positive interaction with customers and haulers.
• Use electronic ticketing system to manage customer transactions
• Assist with recordkeeping, answering phones and assisting customers, and other administrative tasks

The ideal Customer Service Representative candidate will have:

• Experience with a multi-line phone system
• Sound computer and math skills
• Ability to multi-task in a fast paced environment
• Reliable transportation

Pre-employment physical, drug screen and background check required. Central Stone Company is an EEO/Affirmative Action employer for all including Women, Minorities, Veterans and Individuals with disabilities.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.