Customer Service Representative

U-Haul International, Inc.; Michigan; On-site; USD 32,000 - 42,000; Full time

Job summary

U-Haul International, Inc. in Michigan is seeking a friendly Customer Service Representative to be the face of our exceptional service. You will assist customers at the service desk and use up-to-date technology to dispatch and return equipment.

Join a supportive team, enjoy on-the-job education, and contribute to memorable journeys for customers handled by our trusted U-Haul brand.

Qualifications

• Friendly, motivated individuals who excel in customer-facing roles.
• Ability to work as part of a supportive team and assist customers.
• Willingness to learn and use up-to-date technology to dispatch equipment.

Responsibilities

• Assist customers at the service desk with their needs.
• Use dispatch software to allocate and return equipment efficiently.
• Be the face of U-Haul, delivering exceptional service on every encounter.

Skills

Customer service

Communication

Teamwork

Tools

Dispatch software

Job description

Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company’s exceptional service and ensuring that customers get all the help they need on their journeys by inspecting and maintaining equipment. As well as assisting customers, using up-to-date technology to dispatch and return equipment. This position offers on-the-job education.

Our motto is 'Hire Fast, Pay Fast'.