Customer Service Representative

Shaw’s and Star Market; Merrimack (NH); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Weekly pay

Early wage access

Flexible schedules

Associate discounts

Training & development

Health benefits

Paid time off

Job summary

Shaw’s and Star Market is seeking a dynamic supervisor for its Checkout Department. You will lead a team of cashiers, ensure efficient checkout operations, and deliver top-notch service to customers.

Responsibilities include shift scheduling, staff training, and resolving customer inquiries with a smile. The role requires supervisory experience in retail, strong leadership and communication skills, and proficiency with POS systems.

Qualifications

• Leadership: oversee, train, and motivate team.
• Customer service: handle inquiries with a smile.
• Technical: operate cash registers and counting machines, lotto.
• Problem-solving: calmly manage stressful situations.
• Communication: follow instructions and relay information clearly.
• Organization: multi-task in a fast-paced environment.
• Teamwork: work independently and in a large team.
• Reliability: maintain regular attendance and standards.

Responsibilities

• Oversee checkout operations and shift schedules.
• Train staff and mentor cashiers.
• Resolve customer inquiries and handle complaints.
• Process multiple payment types accurately.
• Keep checkout area stocked and organized.

Skills

Leadership

Customer service

POS proficiency

Problem solving

Communication

Organizational skills

Teamwork

Reliability

Tools

POS systems

Job description

A Day In The Life

We are looking for a dynamic and customer-focused individual to help lead our Checkout Department. As a supervisor, you’ll ensure smooth and efficient checkout operations, manage and motivate a team of cashiers, and provide top-notch service to our customers. Your day-to-day will include overseeing shift schedules, training staff, resolving customer inquiries and complaints with a smile, handling multiple forms of payment accurately, and keeping our checkout supplies well-stocked. If you have supervisory experience in retail, strong leadership and communication skills, and are proficient with POS systems, we want to hear from you!

A Day In The Life

We are looking for a dynamic and customer-focused individual to help lead our Checkout Department. As a supervisor, you’ll ensure smooth and efficient checkout operations, manage and motivate a team of cashiers, and provide top-notch service to our customers. Your day-to-day will include overseeing shift schedules, training staff, resolving customer inquiries and complaints with a smile, handling multiple forms of payment accurately, and keeping our checkout supplies well-stocked. If you have supervisory experience in retail, strong leadership and communication skills, and are proficient with POS systems, we want to hear from you!

What You Bring To The Table

• Leadership Skills: Ability to supervise, train, and motivate team members, and promote a positive, high-performing work environment.
• Customer Service Skills: Prior customer service skills or related experience.
• Technical Skills: Ability to operate electronic scanning cash registers and machines for counting money, wire transfer processing, and lottery.
• Problem-Solving Skills: Ability to handle stressful and complex situations calmly and professionally.
• Communication Skills: Ability to understand and follow instructions and communicate effectively with customers and team members.
• Organizational Skills: Ability to multi-task and work in a fast-paced environment, maintain cleanliness and organization of the work area.
• Teamwork: Ability to work independently as well as within a large team.
• Reliability: Ability to provide regular and predictable attendance and comply with workplace conduct standards.

Why You Will Choose Us

Albertsons Companies Inc. has always been a people-oriented business, and thoughtful people practices remain a core element of our company’s philosophy. Our goal is to continue to bring people together around the joys of food and to inspire well-being and that starts with people like you bringing your unique self to our company and making it one person stronger and better!

We Also Provide a Variety Of Benefits Including

• Inclusive work culture built on belonging
• Competitive Wages paid weekly
• Access to up to 50% of your earned wages before payday, via our partnership with Stream
• Flexible work schedules
• Associate discounts
• Leaders invested in your training, career growth & development.
• Health and welfare benefits for eligible employees (Medical, Dental, 401k and more!)
• Vacation / Paid Time Off

Our Values

• We put people first.
• We are customer driven.
• We value different perspectives.
• We raise the bar.
• We act as owners.
• We are one team.
• We build belonging.
• We are committed to a healthy future.