Customer Service Representative

Commercial Tire Inc; Meridian (ID); On-site; USD 51,577,000 - 60,174,000; Full time

Job summary

Commercial Tire Inc in Meridian, ID is hiring a Customer Service Representative to handle light bookkeeping, data entry, invoicing, and store administration. You will assist customers with quotes, schedule service appointments, and coordinate pickup/delivery of vehicles and products.

The role requires 18+ years of age and a valid driver’s license with insurable driving history. Join a team focused on service, safety, and continuous improvement.

Qualifications

• Must be 18 years of age.
• Must have a valid driver's license and an insurable driving record.

Responsibilities

• Light bookkeeping, data entry, end of days, enter tickets, mail, etc.
• Process invoices, billing, payables and other store administration
• Provide customers with knowledgeable, courteous and prompt service at all times, while being sensitive to their needs
• Represent Commercial Tire with in-store, over the phone, and email/text communication
• Maintain a clean work area and personal appearance that meets company standards
• Assist with inventory maintenance; receiving, warehousing, delivery
• Notify customer on special order follow-up
• Provide price estimates over the phone and schedule appointments
• Pick-up and deliver customer vehicles and products
• Support Commercial Tire safety, operational and audit standards, policies and procedures
• Performs other duties as assigned

Skills

Customer service

Data entry

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Customer Service Representative

Meridian, ID, US

1 Attachments

2 days ago Requisition ID: 4726

Salary Range: $18.00 To $21.00 Hourly

At Commercial Tire, we believe great people build great companies. As a proudly employee-owned organization, every team member has a stake in our success.

Full-time employees enjoy outstanding benefits, including medical, dental, vision, and life insurance, stock ownership opportunities, a strong 401(k) plan, and generous paid time off.

If you’re looking for a career where you’re valued, supported, and set up to grow, we’d love to meet you!

• Light bookkeeping, data entry, end of days, enter tickets, mail, etc.
• Process invoices, billing, payables and other store administration
• Provides customers with knowledgeable, courteous and prompt service at all times, while being sensitive to their needs
• The CSR position should be a personable, welcoming representative of Commercial Tire with in-store, over the phone, and email/text communication
• Maintain a clean work area and personal appearance that meets company standards
• Assist with the following:
• Inventory maintenance; receiving, warehousing, delivery
• Notify customer on special order follow-up
• Provide price estimates over the phone and schedule appointments
• Pick-up and deliver customer vehicles and products
• Customer courtesy driving
• Clean-up office and waiting area, coffee making, popcorn and related
• Support Commercial Tire safety, operational and audit standards, policies and procedures
• A team player committed to continuous improvement
• Performs other duties as assigned

ACCOUNTABILITY AND PERFORMANCE MEASURES

• Supports operational compliance scores for company audits (Operational and Safety)
• Oversees the accuracy of all administrative functions and ensures timely completion
• Greets customers in a friendly and professional manner

QUALIFICATIONS

• Must be 18 years of age
• Must have a valid driver's license and an insurable driving record