Customer Service Representative

LHH; Las Vegas (NV); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

401K plan

Paid Sick Leave

Job summary

A leading benefits administration company is hiring a Customer Care Advocate in Las Vegas. This entry-level contract role involves providing customer service and administering retirement and health benefits. Candidates should have at least 6 months in customer service and demonstrate strong communication skills. The position offers flexibility and opportunities for permanent placement.

Qualifications

• At least 6 months of experience in customer service or benefits administration.
• Strong work ethic and ability to thrive in a client-facing environment.
• Experience in call center environments (claims, billing, or eligibility).

Responsibilities

• Provide customer service via phone, email, and in-person interactions.
• Maintain knowledge of assigned benefit plans.
• Administer retirement and health/welfare benefits.
• Resolve complex issues and ensure customer satisfaction.

Skills

Customer service experience

Team player mindset

Excellent communication skills

Proficiency in MS Office

Education

High school diploma or GED

Job description

Customer Care Advocate | Leading Benefits Administration Team – Las Vegas, NV

We’re hiring a Customer Care Advocate to join a dynamic team in Las Vegas supporting retirement and health/welfare benefits. If you have at least 6 months of experience in customer service or benefits administration—and thrive in a fast-paced, client-facing environment—this contract role offers a great opportunity to grow and potentially transition into a permanent position.

Overview

Role summary and location as described above.

Responsibilities

• Provide customer service via phone, email, and in-person interactions
• Maintain knowledge of assigned benefit plans
• Administer retirement and health/welfare benefits
• Update files and document system notes
• Distribute regulatory communications
• Initiate and follow up on Action Requests
• Resolve complex issues and ensure customer satisfaction
• Perform other duties as assigned

Qualifications

• High school diploma or GED
• 6+ months of experience in customer service or benefits administration
• Strong work ethic and team player mindset
• Excellent communication and listening skills
• Proficiency in MS Office
• Experience in call center environments (claims, billing, or eligibility)

If you have an interest in the Onsite– Customer Care Advocate, please apply now!

Benefits

Benefit offerings include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria.

Equal Employment Opportunity

Equal Opportunity Employer/Veterans/Disabled

Candidate Privacy

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy

Fair Chance Act Notices

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance

Seniority level

• Entry level

Employment type

• Contract

Job function

• Customer Service

Industries

• Hospitals and Health Care

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