Customer Service Representative

Alumni Hall Stores, LLC; Knoxville (TN); On-site; USD 17,000 - 25,000; Part time

Job summary

Alumni Hall Stores, LLC is seeking a part-time Customer Service Rep in Knoxville, TN. You will greet customers, assist with merchandise, operate the cash register, and support store cleanliness and displays to ensure a positive shopping experience.

The role requires flexibility for holidays, nights, and weekends, and a working knowledge of collegiate sports and local university activities will help tailor customer interactions.

Qualifications

• Must be 18 years or older.
• Must be able to work a schedule based upon business needs – including holidays, nights, and weekends.

Responsibilities

• Greet and acknowledge all customers.
• Assist customers with locating merchandise.
• Fold, size, and replenish merchandise.
• Assist in cleaning the store, cash wrap, and fitting rooms.
• Assist in merchandise displays.
• Communicate with the management staff any customer requests/concerns.
• Operate the cash register by ringing up customer sales.
• Assist in completion of customer returns & adhering to the company policy.
• Assist brand reps in customer service & the Checkout Experience (email capture, following return policy, etc.).
• Develop a working knowledge of collegiate sports and local university activities.

Skills

Customer service

Cash handling

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Customer Service Representative

Knoxville, TN, US

3 days ago Requisition ID: 1216

Alumni Hall Customer Service Rep

Reports To: Store Management

Status: Part-Time

Responsibilities

• Greet and acknowledge all customers
• Assist customers with locating merchandise
• Fold, size, and replenish merchandise
• Assist in cleaning the store, cash wrap, and fitting rooms
• Assist in merchandise displays
• Communicate with the management staff any customer requests/concerns
• Operate the cash register by ringing up customer sales
• Assist in completion of customer returns & adhering to the company policy
• Assist brand reps in customer service & the Checkout Experience (email capture, following return policy, etc.)
• Develop a working knowledge of collegiate sports and local university activities

Qualifications

• Must be 18 years or older
• Must be able to work a schedule based upon the business needs – including holidays, nights, and weekends.

Disclaimer: This job description is not an employment agreement or contract. Management has the exclusive right to alter this job description at any time without notice.