Customer Service Representative

Lendnation; Kansas City (MO); On-site; USD 30,000 - 40,000; Full time

Job summary

LendNation seeks an enthusiastic Customer Service Representative in Kansas City. This full-time role involves cash transactions, initiating loans, and providing excellent customer service. The ideal candidate will possess a positive attitude and the ability to work with minimal supervision.

Benefits

Monthly bonus program

Paid Time Off

Paid Holidays

401(k)

Health insurance

Dental insurance

Vision insurance

Life insurance

Employee assistance program

Referral program

Qualifications

• Excellent customer service skills.
• Cash handling experience.
• Reliable transportation and driver's license required.

Responsibilities

• Complete cash transactions for customers.
• Initiate customer loans.
• Contact customers about past due payments.

Skills

Customer service

Cash handling

Job description

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Description

LendNation is looking for an energetic, positive Full Time Customer Service Representative to join our team!

Job Details

Description

LendNation is looking for an energetic, positive Full Time Customer Service Representative to join our team!

This position will be located at Store 0501, 11824 Blue Ridge Blvd, Kansas City, MO 64134.

This Customer Service Representative position is a full-time entry-level position that has great potential for the right person! We are looking for a team player with a mature work ethic, integrity, achieving personality and exceptional customer service skills!

As a Customer Service Representative You Will

• Complete cash transactions for our customers
• Initiate customer loans
• Contact customers about past due payments
• Work rotating shifts and some Saturdays. You will have Sundays off!
  
  

As a Customer Service Representative you will need to bring:

• Excellent customer service skills
• Cash Handling experience
• Ability to operate computers and standard office equipment preferred
• Safe, secure, reliable transportation and a valid driver's license and maintain auto insurance
• Ability to work with minimal supervision
• Reliable attendance is an essential requirement of the position
• Must be at least 18 years of age
• Must have proof of eligibility to legally work in the United States
  
  

We Offer Our Customer Service Representatives

• Monthly bonus program
• Steady hours, Paid Time Off, Paid Holidays
  
  

Benefits

• 401(k)
• Dental insurance
• Employee assistance program
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Vision insurance
• Benefits available to full time employees. Each benefit available at varying lengths of employment.
  
  

About The Company

QCHI (LendNation) is a leading customer-focused provider of convenient financial solutions that meet the immediate needs of mainstream consumers. With more than 30-years of experience, QCHI has grown to become a trusted leader in the Alternative Financial Services marketplace, primarily providing credit options for consumers under-served by traditional banking institutions. Additionally, they have expanded services to include small businesses.

Operating in the specialty finance industry, QCHI provides services through a network of approximately 230 branches in the United States and online in the U.S. under the brands LendNation and 310-Loan in Canada.

QCHI provides consumers easy and hassle-free access to a variety of short-term loans as well as additional services such as check cashing and bill pay. Knowing that today's customer seeks convenient options and speed, QCH’s products and services are focused on providing the financial solutions customers need and appreciate.

The specialty finance consumer loan industry is rapidly evolving as customers search for greater convenience through online transaction capabilities and a broader spectrum of loan products. To meet these customer needs, improvements in technology, product/process development and innovation are critical to gaining market share and competitive scale.

Geographically, QCHI’s headquarters is based in Lenexa, Kansas. QCHI has approximately 700 employees across the United States. Learn more about QCHI (aka QC Holdings and LendNation) at our website www.qchi.com/company.

This is a full time entry-level position that has great potential for the right person! We are looking for a team player with a mature work ethic, integrity, achieving personality and exceptional customer service skills!

QCHI / LendNation is an Equal Opportunity Employer

Customer Service Representative

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

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