Customer Service Representative

Quality Car Wash; Grand Haven (MI); Hybrid; USD 1,378,000 - 1,929,000; Part time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401K with company match

Accident and life insurance

Job summary

Quality Car Wash is seeking a Customer Service Team Member for evening/closing shifts (1pm-9pm or 3:30-9pm). The role focuses on guest orders, promoting car washes and memberships, and maintaining a clean, welcoming site.

You will work with management to ensure quality service and a fast-paced, customer-focused environment. Benefits include weekly pay, attendance incentives, free car washes for all team members, and gift cards based on status.

Responsibilities

• Promptly and accurately process guest orders
• Actively promote and sell car washes and unlimited club memberships
• Maintain our car wash, vacuum center, and grounds for all customer needs
• Excellent customer service skills
• Highly reliable
• Energetic, self-starter for a fast-paced environment
• Team player and customer-focused
• Comfortable with technology

Skills

Customer service

Communication

Tech-savvy

Team player

Reliable

Job description

Description

Do you always have a smile on your face? Do you look for ways to make someone's day better? If you are looking for a career and not just a job, a place where you can come to work with other high-energy, friendly people who are customer-focused, consider joining the Quality Car Wash family!

IMMEDIATE OPENINGS

Looking for Evening and Closing Team (could be 1pm-9pm, or 330-9pm) Members. Site closes at 9pm,

Incentives of the Position:

WEEKLY Pay (Every Friday)

Attendance Incentives ($2.00 EXTRA per hour for being on time and not calling off of work),

Free Car Washes for Full-Time and Part-Time Team Members!

$25.00 Gift Card for Part-Time Team Member per month

$50.00 Gift Card for Full-Time Team Member per month

As a Quality Car Wash Customer Service Team Member, You Get To:

• Learn and Oversee Wash Quality
• Enjoy Communicating with Management and Operations Team as Needed
• Maintain External Vacuum Center
• Keep location neat and maintain car wash cleanliness at all times
• Perform site and grounds maintenance (lawn care, winter walkway snow removal, site cleanliness, etc.)

What We Expect From a Quality Car Wash Customer Service Representative:

• Promptly and accurately process guest orders
• Actively promote and sell car washes and unlimited club memberships
• Maintain our car wash, vacuum center, and grounds for all customer needs
• Excellent customer service skills
• Highly reliable
• Energetic, self-starter for a fast-paced environment
• Team player and customer-focused
• Comfortable with technology

Excellent Benefits We Offer:

• Medical (Full-Time Team Members, 31+ hours a week)
• Dental
• Vision
• 401K with Company Match
• Accident and Life Insurance

At Quality Car Wash, delivering the ultimate car wash experience is the number one priority! You'll instantly see that with the iconic, appealing designs of our facilities, we don't mess around when it comes to being the best of the best! The difference our customers feel is both visual and ethical with our open-concept wash tunnel, environmentally safe yet robust detergent, and complimentary vacuum stations!

Employees must be able to fulfill essential job functions in a consistent state of alertness and safe manner.

Thank you for your interest in Quality Car Wash! We look forward to hearing from you!