Customer Service Representative

Quality Car Wash Of Michigan Inc; Grand Rapids (MI); On-site; USD 16,000 - 23,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401K match

Accident insurance

Life insurance

Free car washes

Gift cards

Job summary

Quality Car Wash Of Michigan Inc is seeking a Quality Customer Service Team Member in Grand Rapids, MI. The role focuses on greeting guests, processing orders, promoting car washes and store items, and keeping the location clean and inviting. Team members enjoy incentives and a family-oriented work environment.

Afternoon/closer shifts are available; benefits include medical, dental, vision, a 401K match, and life/accident insurance. College students may have flexible options based on needs.

Qualifications

• Friendly guest-facing demeanor required.
• Ability to promote and upsell car washes and store goods.
• Maintain store, car wash and grounds clean.
• Team-oriented with a family environment.
• Able to work afternoons or evening closing shifts.

Responsibilities

• Promptly and accurately process guest orders
• Actively promote and sell car washes and convenience store items
• Maintain our store, car wash, and grounds for all guests' needs
• Assist in keeping the location neat, clean, and ready to serve our guests
• Be engaged in a team and family environment

Skills

Guest service

Sales

Teamwork

Organized

Job description

Description

Do you always have a smile on your face? Do you look for ways to make someone's day better? If you are looking for a purpose-driven career and not just a job, a place where you can come to work with other high-energy, friendly people who are customer-focused, consider joining the Quality Car Wash Team!

Looking for Afternoon/Closer Team members. Site closes at 9pm

Incentives of the Position:

Starting pay of $14.00 but can flex depending on experience

Attendance Incentives ($2.00 EXTRA per hour for being on time and not calling off of work),

Free car washes for Full-Time and part-time team members!

$25.00 Gift Card for Part-Time Team Member per month

$50.00 Gift Card for Full-Time Team Member per month

As a Quality Customer Service Team Member, You Will:

• Promptly and accurately process guest orders
• Actively promote and sell car washes and convenience store items
• Maintain our store, car wash, and grounds for all guests' needs
• Assist in keeping the location neat, clean, and ready to serve our guests
• Be engaged in a team and family environment

What We Expect From a Quality Customer Service Team Member:

• Go the extra mile to exceed guest expectations
• Enjoy actively engaging with guests
• Organized and enjoy working in and maintaining a clean environment
• Enjoy staying busy and completing all job duties as assigned
  

Excellent Benefits We Offer:

• Medical (Full Time Team Members, 31+ hours a week)
• Dental
• Vision
• 401K with Company Match
• Accident and Life Insurance

COLLEGE STUDENTS: Some positions may be flexible for the right person/s; let us know what you're looking for! Do you have specific days off and weekends free?

At Quality Car Wash, we deliver the ultimate car wash experience. You will see the difference immediately with the attractive, iconic design of our facility. Customers experience the difference with our self-loading conveyor belts in our bright & open wash tunnel, environmentally friendly yet powerful detergents, as well as our state of the art vacuum systems.

We are a drug-free company. Must be able to fulfill essential job function in a consistent state of alertness and safe manner. (Must be minimum 18 years of age.)

#INDHP