Customer Service Representative

Spectra force; Fort Wayne (IN); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking a dedicated Customer Service Representative to ensure the highest standards of customer satisfaction. In this role, you will be responsible for fast and accurate order processing, effective communication with clients, and collaboration with various departments to resolve inquiries. This position offers the potential for permanent employment after an initial 6-month contract. If you possess a strong work ethic, excellent analytical skills, and a passion for helping others, this is a fantastic opportunity to grow your career in a supportive and dynamic environment.

Qualifications

• Strong verbal and written communication skills are essential.
• Attention to detail and familiarity with phone systems required.

Responsibilities

• Ensure delivery of excellent customer service through fast processing of orders.
• Follow up with clients to ensure satisfaction with products or services.

Skills

Critical Reasoning/Thinking

Strong Analytical & Problem Solving

Strong Work Ethic & Teamwork

Perseverance and Motivation

Self-management & Strong Collaborator

Troubleshooting skills

Education

High School Diploma or equivalent

Tools

Multi-line phone systems

Typing and Word Processing software

Job description

Job Title: Customer Service Representative
Duration: 6 months (possibility to become perm)
Location: Omaha NE

Skills:

1. Critical Reasoning/Thinking
2. Strong Analytical & Problem Solving
3. Strong Work Ethic & Teamwork
4. Perseverance and Motivation
5. Self-management & Strong Collaborator
6. Troubleshooting skills, either basic or advanced, depending on the role and industry.

Job Description

Ensures delivery of excellent customer service through fast and accurate processing of orders, communication, and coordinating with other departments to resolve inquiries.

Follows up with clients to ensure that they are satisfied with the company product or service.

Use your great verbal and written communication skills to provide assistance to our customers.

Personality Traits:

1. Focused on Quality
2. Business Driven
3. Comfortable with Change
4. Goal Oriented & Integrity
5. Enthusiasm and Passion
6. Patient and Empathetic Attitude

Qualifications

1. Telephone skills, familiarity with complex or multi-line phone systems
2. Attention to Detail
3. Typing and Word Processing

Additional Information

All your information will be kept confidential according to EEO guidelines.