Customer Service Representative

Regional Utilities; Florida; On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Medical insurance

Disability insurance

Life insurance

401k match

Paid vacation

Job summary

Regional Utilities in Florida is seeking a Customer Service Representative responsible for customer service, billing, and clerical work, with the ability to prioritize, multi-task, and deliver accurate information to the public.

The role requires excellent communication, computer skills (Excel and MS Word), a high school diploma, and prior customer service experience. This full-time position offers strong benefits and competitive pay.

Qualifications

• High school diploma or equivalent.
• Experience in customer service or strong interpersonal skills.
• Ability to multi-task and prioritize.
• Proficient in Excel and MS Word.

Responsibilities

• Handle high call volume of phones at times.
• Provide customer service, utility billing and clerical support.
• Prioritize tasks and deliver accurate information to the public.

Skills

Customer service

Communication skills

Excel

MS Word

Multi-tasking

Education

High school diploma or equivalent

Tools

Excel

MS Word

Job description

Regional Utilities has been a trusted provider of water and wastewater services in South Walton since 1985. Formed through a franchise agreement with Walton County, Regional Utilities was established to ensure that this fast-growing coastal region receives dependable, high-quality utility services. Through the agreement, we have the exclusive right to construct, operate, and maintain the critical infrastructure that supports the health, economy, and environment of the communities we serve.

CUSTOMER SERVICE REPRESENTATIVE - $22.00 p/h

This is a position responsible for customer service, utility billing, and general clerical work while performing both complex and varied duties demonstrating good judgement with the ability to prioritize, multi-task, and make effective decisions. This position has frequent contact with the public.

Requirements include:

• Handling high call volume of phones at times
• Computer skills to include EXCEL and MSWord
• Excellent communication skills
• Ability to multi-task
• High school diploma or equivalent
• Previous customer service experience or good skills

Regional Utilities is a rapid growing utility company with competitive pay and excellent benefits including:

• 100% employer paid medical for employees
• Co. paid short term and long term disability insurance
• Co. paid life/AD&D insurance
• Retirement 401k with co. match
• Paid vacation and holidays

Regional Utilities is a drug free workplace.

Department: Office & Customer Service

This is a full time position