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CUSTOMER SERVICE REPRESENTATIVE

Family Dollar

Des Arc (AR)

On-site

USD 30,000 - 40,000

Full time

5 days ago
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Job summary

A retail company is seeking a Customer Service Representative in Des Arc, Arkansas. This role requires providing excellent service, maintaining store cleanliness, and handling transactions. Ideal candidates should have a high school diploma and prefer some retail experience. Physical fitness is essential for lifting merchandise. Flexible scheduling is a must for this entry-level full-time position.

Qualifications

  • Prefer experience working in retail, hotel, restaurant, grocery, or drug store environments.
  • Ability to regularly lift up to 40lbs (and occasionally, up to 55 lbs).
  • Ability to work flexible, full-time schedule.

Responsibilities

  • Provide exceptional service to customers.
  • Assist in maintaining a clean, well-stocked store.
  • Accurately handle customer funds and process transactions.

Skills

Customer Focus
Communication Skills
Problem Solving/Decision Making
Strong Organizational Skills

Education

Completion of high school or equivalent

Job description

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Store Family Dollar

Family Dollar is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve.

General Summary

As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers. Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store and merchandise.

Principle Duties And Responsibilities

  • Provides customer engagement in positive and approachable manner.
  • Assists in maintaining a clean, well-stocked store for customers during their shopping experience.
  • Helps in the unloading of merchandise from delivery trucks, organizes merchandise, and transports merchandise from stockroom to sales floor.
  • Independently stocks shelves and recovers merchandise in the store.
  • Accurately handles customer funds and processes transactions using the POS system.
  • Remains constantly aware of customer activity to ensure a safe and secure shopping environment.
  • Performs all other duties as assigned in order to maintain an effective and profitable store operation.

Position Requirements

Education: Prefer completion of high school or equivalent. Ability to follow directives and interpret retail operational documents as assigned.

Experience: Prefer experience working in retail, hotel, restaurant, grocery or drug store environments.

Physical Requirements: Ability to regularly lift up to 40lbs. (and occasionally, up to 55 lbs.) from floor level to above shoulder height; must be able to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling and repetitive lifting, with or without reasonable accomodation.

Availability: Ability to work flexible, full-time schedule to include days, evenings, weekends and holidays.

Skills and Competencies: Customer Focus, Developing Potential, Results Driven, Strong Organizational Skills, Communication Skills, Problem Solving/Decision Making, Job Knowledge and Relationship Management.

Family Dollar Stores, Inc. is an Equal Opportunity Employer.

Seniority level
  • Seniority level
    Entry level
Employment type
  • Employment type
    Full-time
Job function
  • Job function
    Other
  • Industries
    Retail

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