Customer Service Representative

Stauer; Burnsville (MN); Remote; USD 18,000 - 26,000; Part time

Benefits offered by this job

Remote

Part Time/Flexible Schedules

A+ BBB rating

Fun work environment

Job summary

Stauer is seeking customer-focused individuals to join our Customer Service operations team at our Burnsville, MN location. This remote position offers flexible scheduling with a Monday requirement, and pay is $16 per hour.

Applicants should be detail-oriented, possess strong communication skills, and thrive in a fast-paced environment. Experience in inbound call center settings is preferred, and knowledge of jewelry and watches is a plus.

Qualifications

• 1-2 years customer service experience required.
• Call center experience preferred.
• Excellent communication skills are essential.
• Must have strong listening and problem solving skills.
• Good typing and speaking skills; inbound call center.
• Familiar with Outlook.
• Jewelry and watches knowledge a plus.
• Must promote repeat business through great customer experience.
• Ability to multitask and stay organized in a fast-paced environment.

Skills

Attention to detail

Communication

Customer service

Call center

Listening

Problem solving

Self-motivation

Typing

Outlook

Jewelry knowledge

Multitasking

Organization

Tools

Outlook

Job description

Job Description

Stauer is currently seeking enthusiastic, friendly, and customer-focused individuals to join our Customer Service operations team at our Burnsville, MN location. Remote Position.

Requirements

• Great attention to detail and excellent communication skills.
• 1-2 years’ customer service experience is required. Call center experience preferred.
• Our expertise is customer service, so excellent communication skills are essential.
• Must have strong listening skills, problem solving skills and be self-motivated.
• Good Typing and Speaking Skills. Inbound Call Center.
• Familiar with Outlook
• Knowledge of jewelry and watches a plus
• Must be able to provide customer experience that promotes repeat business.
• Ability to multitask and keep organized in a fast-paced environment.

Benefits/Company Perks

• Remote
• Part Time/Flexible Schedules
• A+ rating with the Better Business Bureau.
• Fun work environment and many more fun company perks!

Schedule/Hours

Must be flexible with days available to work. Required to work Mondays.

Pay Rate: $16 per hour

14091 Southcross Drive W., Burnsville, MN 55337 (Only considering applicants who live in a commutable distance of the Burnsville, MN office)

Who we are

We are the country’s fastest-growing destination for precious gemstone jewelry, unique luxury items and vintage-inspired timepieces. We have over 15 years of success in direct marketing and continue to experience incredible growth. Based in Burnsville, Minnesota and Richmond, Virginia we have international offices in Italy and Hong Kong.

Following a record-breaking year, no other company better combines the history, mystery and romance of the past with modern craftsmanship and 21st century technology. Think vintage collectibles from brands like Cartier, Tiffany, Van Cleef, and Rolex, and then picture precious gems such as diamonds, rubies, and emeralds and...you’ll get the idea!

We are treasure seekers. We are storytellers. We are our customers’ inside connection to affording the extraordinary. We shop the world for the rare, the beautiful, and the innovative and secure them at a price that makes them amazingly affordable. As one of the nation’s largest gem buyers, we purchase on average over 10 million carats of gemstones a year. Then, we introduce these remarkable finds through compelling stories found in nearly one billion pages of print advertising each year. Think of Stauer as the passport to celebrating the finer things in life and the people you love without breaking the bank.

Nextten Stauer, LLC is committed to providing Equal Employment Opportunities to all applicants and employees. EOE / AA /Disabled Employer.