Customer Service Representative

Pest Hunters/Humbug Holiday Lighting of Northern Nassau County; Baldwin (NY); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Flexible schedule

Competitive hourly pay with bonus and%

Job summary

Pest Hunters/Humbug Holiday Lighting of Northern Nassau County is seeking a Customer Service Representative to be the friendly, reliable link between customers and our field team. You will respond to inquiries, support scheduling and billing, and coordinate service appointments with a focus on clear, empathetic communication.

Our team values teamwork, integrity, and a proactive approach. This role offers flexible scheduling and opportunities for growth in leadership, sales, or operations, with a

Qualifications

• Excellent verbal and written communication skills.
• Comfort with computers, email, and web-based tools.
• Positive, patient, and detail-oriented attitude.
• Strong time-management and multitasking skills.

Responsibilities

• Respond promptly to phone calls, emails, and chat messages.
• Support scheduling, billing, and service inquiries.
• Deliver professional, empathetic communication that reflects our values.
• Help coordinate service appointments and follow up with customers.
• Perform administrative tasks and data entry accurately and efficiently.
• Multitasking to assist technicians and customers meet all needs.

Skills

Communication skills

Computer literacy

Customer service

Multitasking

Job description

Benefits:

• Flexible schedule

Be the Voice of Pest Hunters/Humbug Holiday Lighting — Deliver Service That Builds Loyalty

About Pest Hunters/Humbug Holiday Lighting

At Pest Hunters/Humbug Holiday Lighting, we believe we’re not just in the mosquito business — we’re in the loyalty business. We help homeowners enjoy their yards again through mosquito, flea, and tick control treatments while building strong, lasting relationships with our customers.

Our team is passionate about creating a remarkable experience with every interaction. We value teamwork, integrity, communication, and fun. If you’re dependable, friendly, and love helping people, we’d love to have you on our team.

Why You’ll Love Working Here

• Competitive hourly pay with bonus and commission potential


• Flexible scheduling


• Career growth opportunities in leadership, sales, or operations


• Fun, collaborative culture focused on communication and accountability

What You’ll Do

As a Customer Service Representative, you’ll be the friendly, reliable connection between our customers and our field team. You’ll:

• Respond promptly to phone calls, emails, and chat messages


• Support scheduling, billing, and service inquiries


• Deliver professional, empathetic communication that reflects our values


• Help coordinate service appointments and follow up with customers


• Perform administrative tasks and data entry accurately and efficiently


• Multi-tasking to assist technicians and customers meet all needs

What We’re Looking For

• Excellent verbal and written communication skills


• Comfort with computers, email, and web-based tools


• Positive, patient, and detail-oriented attitude


• Strong time-management and multitasking skills


• Team player who enjoys connecting with people


• Must be at least 18 years old

You Might Be a Great Fit If You Have

• Experience in pest control, landscaping, construction, or maintenance


• Managed small teams or trained others in any setting


• Customer service or delivery driving experience (Uber, DoorDash, Amazon, etc.)


• A passion for leading others and taking ownership of results

Company Overview

At Pest Hunters/Humbug Holiday Lighting of Northern Nassau County, we’re not just in the pest business; we’re in the loyalty business. We build long-term relationships with homeowners by protecting what matters most — their peace of mind and outdoor enjoyment.

Our team provides safe, effective mosquito, flea, tick, and pest control services that help families take back their yards. We believe in hard work, positive energy, and doing right by our customers. When we focus on people and service, everything else falls into place.

If you’re dependable, enjoy working outdoors, and take pride in helping others, this is a place where you’ll thrive.