Customer Service Representative

Ryland Environmental; Augusta (GA); On-site; USD 30,000 - 45,000; Full time

Job summary

Ryland Environmental is seeking a dedicated Customer Service Representative in Augusta, GA, to join our team. The role involves responding to inquiries and providing accurate product information while maintaining professional standards.

The ideal candidate will have prior customer service experience and strong problem-solving skills. This position is key to ensuring customer satisfaction and requires excellent communication abilities.

Qualifications

• Previous customer service experience is required.
• Strong ability to manage stressful situations professionally.
• Proficiency in computer applications is necessary.

Responsibilities

• Respond to customer inquiries promptly and professionally.
• Provide accurate information about products and services.
• Resolve customer complaints and issues in a timely manner.

Skills

Communication skills

Interpersonal skills

Problem-solving skills

Time management

Job description

Position:Customer Service Representative

Location: Augusta, GA

Job Id:240

# of Openings:0

Customer Service Representative

Location: Augusta, GA, 30906

Job Description

We are seeking a dedicated and professional Customer Service Representative to join our team in Augusta, GA. The ideal candidate will have prior customer service experience and a passion for helping customers resolve their issues efficiently and effectively.

Responsibilities

• Respond promptly and professionally to customer inquiries via phone, email, or chat.
• Provide accurate information about products and services.
• Resolve customer complaints and issues in a timely manner.
• Maintain detailed records of customer interactions and transactions.
• Collaborate with other departments to ensure customer satisfaction.
• Follow up with customers to ensure their issues are resolved.

Requirements

• Customer Service experience required.
• Excellent communication and interpersonal skills.
• Ability to handle stressful situations with professionalism.
• Strong problem-solving skills and attention to detail.
• Proficient with basic computer applications.
• Ability to work in a team-oriented environment.