Customer Service Representative

CREEKSTONE FARMS; Arkansas City (KS); On-site; USD 38,000 - 52,000; Full time

Job summary

Creekstone Farms is seeking a Customer Service Representative to join our on-site team in a fast-paced agri-business sales environment. The role focuses on supporting field sales, maintaining customer communications, processing orders from placement to invoicing, and ensuring accurate pricing.

The position requires strong Microsoft Office skills, organization, and communication abilities, with preference for candidates who are detail-oriented and possess a proactive attitude.

Qualifications

• Advanced Microsoft Office skills.
• Excellent organizational skills.
• Advanced written and verbal communication skills.
• Superior problem-solving abilities.
• Positive “can do” attitude.
• Must be very detail oriented.

Responsibilities

• Provide direct support to the field sales team and the VP of Margin Management.
• Be responsible for daily oral and written communications with both internal and external customers.
• Enter orders and follow them through from order placement through invoicing and delivery.
• Verify sales orders and ensure pricing is correct.
• Assist with inventory management and rotation.
• Build relationships with new and current customers.
• Research and prospect new leads and contacts.
• Strategic sales and account management.

Skills

MS Office

Organizational skills

Written communication

Verbal communication

Problem solving

Detail oriented

Positive attitude

Education

Bachelor of Science Degree

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Customer Service Representative

2 days ago Requisition ID: 2100

Description

The industry leader in premium Black Angus beef seeks a motivated individual looking for an opportunity to their agri-business and customer service background to use in a fast-paced sales environment. This position is full-time Monday through Friday with a fulltime schedule.

Responsibilities

ESSENTIAL FUNCTIONS:

• Provide direct support to the field sales team and the VP of Margin Management.
• Be responsible for daily oral and written communications with both internal and external customers.
• Responsible for entering orders and following them through from order placement through invoicing and delivery.
• Verify sales orders and ensure pricing is correct.
• Assist with inventory management and rotation.
• Building relationships with new and current customers.
• Researching and prospecting new leads and contacts.
• Strategic sales and account management.

QUALIFICATIONS:

• Demonstrated advanced skills in Microsoft Office applications.
• Excellent organizational skills.
• Advanced written and verbal communication skills.
• Superior problem-solving skills.
• Possess a positive “can do” attitude.
• Must be very detail oriented.

PREFERRED QUALIFICATIONS:

1. Bachelor of Science Degree

3. Accounting and logistics familiarity

Work Conditions

• 40+-hour on-site work week with on-call availability.
• Sitting for extended periods of time.
• Standing for extended periods of time.
• Climbing of stairs and ladders.
• Dexterity of hands and fingers to operate a computer keyboard, mouse, power tools, and other hand and electrical tool components.
• Predominantly office work but may spend time in the production environment developing skillset