Customer Service Representative

TEKsystems; Anderson (IN); On-site; USD 20,000 - 29,000; Full time

Job summary

TEKsystems seeks customer-focused professionals for a fast-paced call center at a banking institution in Anderson, IN. You will handle high-volume inbound calls, assist with account questions, and navigate multiple systems to document interactions while delivering exceptional service.

This contract-to-hire role is onsite in Anderson and requires a high school diploma, flexibility for rotating Saturdays, and experience in customer service or call centers.

Qualifications

• High School Diploma or GED is required.
• Ability to complete employment verification and screening requirements.
• Credit check may be required.
• Flexibility to work a rotating Saturday schedule.
• Banking, financial services, or call center experience preferred.
• Experience in a metrics-driven environment preferred.

Responsibilities

• Handle high-volume inbound calls and resolve customer inquiries.
• Assist customers with account questions and online account access.
• Document interactions accurately across multiple systems while delivering excellent service.

Skills

Customer Service

Call Center

Inbound Calls

Conflict Resolution

Data Entry

Customer Care

Microsoft Office

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

Description

We are seeking customer-focused professionals to join a fast-paced call center environment at a banking institution, supporting customers with account and service-related inquiries. In this role, you will handle high-volume inbound calls, assist customers with account questions and online account access, resolve customer concerns, navigate multiple systems, and document interactions while delivering an exceptional customer experience.

Skills

Customer Service, Call Center, Inbound Calls, Conflict Resolution, Data Entry, Customer Care, Microsoft Office

Additional Skills & Qualifications

• High School Diploma or GED required

• Ability to complete required employment verification and screening requirements

• Credit check required

• Flexibility to work a rotating Saturday schedule

• Banking, financial services, or call center experience preferred

• Experience working in a metrics-driven environment preferred

Experience Level

Entry Level

#centralpriority26

Job Type & Location

This is a Contract to Hire position based out of Anderson, IN.

Pay and Benefits

The pay range for this position is $18.00 - $18.00/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)

Job Type & Location

This is a Contract to Hire position based out of Anderson, IN.

Application Deadline

This position is anticipated to close on Oct 27, 2026.

Workplace Type

This is a fully onsite position in Anderson,IN.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

Were a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. Were a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. Were strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. Were building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.