Customer Service Representative

DXP Enterprises, Inc.; Anchorage (AK); On-site; USD 45,000 - 60,000; Full time

Job summary

A leading company in industrial solutions seeks a Customer Service Representative in Anchorage, AK. The role involves supporting customer inquiries, processing orders, and working closely with the sales team. Ideal candidates will possess strong communication skills and prior customer service experience, and thrive in a supportive, goal-oriented environment.

Benefits

Medical insurance

Dental insurance

Vision insurance

401(k)

Paid holidays

Qualifications

• Must have experience performing a majority of customer service functions.
• Regular in-person attendance required.
• Ability to lift and maneuver up to 50 lbs.

Responsibilities

• Responding to customer inquiries regarding company products and services.
• Processing customer phone orders and checking availability of stock.
• Assisting the outside sales team by preparing price quotes.

Skills

Communication

Data entry

Organization

Customer focus

Education

High school diploma or GED

Job description

Join to apply for the Customer Service Representative role at DXP Enterprises, Inc.

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Join to apply for the Customer Service Representative role at DXP Enterprises, Inc.

Do you want to grow with us? At DXP we are passionate about what we do and driven to be the best solution for our industrial customers. Since 1908 DXP has been dedicated to the highest quality of customer service through our expertise of the products we distribute and the technical services we perform with a sense of individual pride and company spirit. Throughout your career with DXP, we will encourage and empower you to take an active role in identifying and driving your development, so you feel total confidence in your ability to achieve ongoing success. We aspire to be the best solution for the Industrial customers' needs for MROP products and services through our Innovative Pumping Solutions, Metal Working, Supply Chain Services and Service Centers.

Check out our many videos to learn more! http://www.dxpe.com/about-us/careers/

Responsibilities of Customer Service Representative include, but are not limited to:

• Responding to customer inquiries regarding company products and services
• Processing customer phone orders
• Checking availability of stock and shipping dates
• Quoting prices, filling orders to customer specifications and processing sales data via computer
• Assisting the outside sales team by preparing price quotes and sourcing products
  
  

Qualifications of the Customer Service Representative include, but are not limited to:

• Excellent communication skills
• Should be enthusiastic and able to work independently
• Must have experience performing a majority of the functions
• Prior inside sales/customer service experience
• Data entry skills, organization, multi-tasking and customer focus is required
• Regular in-person attendance required
  
  

Normal business hours Monday-Friday, 8:00am-5:00pm

Physical Demand: Able to lift and maneuver up to 50 lbs. and to safely use lifting equipment if needed

Working Conditions: Office Environment

Shift Time/Overtime: Normal in-person business hours Monday-Friday, 8:00am-5:00pm

Travel: N/A

Education: High school diploma or GED required

DXP is always looking for individuals who want to join a team of employees who have the desire to achieve remarkable accomplishments together. The culture of the organization is supportive and goal oriented with high expectations, yet it is an environment where the team spirit inspires everyone to do their best. All DXP employees play a vital part in the organization and are treated with respect. By applying to DXP, you will have the opportunity to speak with some of the most respected professionals in the industry.

DXP offers a comprehensive benefits package including: Medical, Dental, Vision, Flexible Spending, 401(k), paid holidays, Life and Disability Insurance, and additional supplemental products.

Minimum Required Salary and benefits commensurate with experience. We are an equal opportunity employer. Except where prohibited by state law, all offers of employment are conditioned upon successfully passing a drug test. This employer uses E-Verify. EOE/M/F/D/V

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Wholesale

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