Customer Service Rep08834 12925 Albemarle Rd

Domino's Franchise; Charlotte (NC); On-site; USD 11,365 - 16,186; Part time

Benefits offered by this job

Health Insurance for eligible employees

Paid Time Off for eligible employees

401k for eligible employees

50% off pizza

Referral Bonus

Career Development

Flexible Schedules

Delicious discounts on pizza

Job summary

A popular pizza restaurant in Charlotte, NC, is seeking a Customer Service Representative to join their team. The role requires excellent communication skills, multitasking abilities, and a positive attitude. You'll take orders, answer questions, and ensure customer satisfaction. Enjoy benefits like health insurance, paid time off, and delicious discounts on pizza.

Qualifications

• Must be at least 16 years of age.
• Ability to provide outstanding customer service.
• Maintaining a clean and professional appearance.

Responsibilities

• Taking phone orders accurately and efficiently.
• Providing excellent customer service over the phone.
• Addressing customer concerns with patience and understanding.

Skills

Positive attitude

Excellent communication skills

Multitasking

Problem-solving

Basic computer skills

Job description

Overview

Domino’s Pizza Customer Service Representative - Join Our Delicious Team!

Are you passionate about pizza and helping people? Do you have a knack for turning frowns upside down? If so, we want you on our team! Domino’s Pizza is looking for a friendly and enthusiastic Customer Service Representative to join our pizza-loving family. You'll be the voice of our company, taking orders, answering questions, and ensuring every customer has a positive experience.

What you'll be doing

• Taking phone orders with accuracy and efficiency
• Providing excellent customer service with a smile (even over the phone!)
• Answering customer questions about our menu, promotions, and delivery services
• Addressing and resolving customer concerns with patience and understanding
• Working as part of a team to ensure smooth operations and happy customers

What we're looking for

• A positive attitude and passion for providing outstanding customer service
• Excellent communication and interpersonal skills
• Ability to multitask and work efficiently in a fast-paced environment
• Strong problem-solving skills and a knack for finding solutions
• Basic computer skills and familiarity with point-of-sale systems
• A love for pizza is a definite plus!

Benefits

• Health Insurance for eligible employees
• Paid Time Off for eligible employees
• 401k for eligible employees
• 50% off pizza
• Referral Bonus
• Career Development
• Flexible Schedules
• Delicious discounts on pizza

Compensation

• $10 an hour

Before applying

• Must make Perfect Pizzas every time by adhering to the Domino's pizza-making standards and procedures.
• Must maintain 100% image at all times to maintain a clean and professional appearance, while adhering to the Domino's dress code, and representing the brand positively.
• Must work with hustle and energy in a fast-paced and efficient work style.
• Must be friendly and have a smile with all customers; the importance of excellent customer service and a positive attitude are the foundation of our business.

Qualifications

Must be at least 16 years of age.

All your information will be kept confidential according to EEO guidelines.