Customer Service Rep04458 9107A South Tryon Street

Domino's Franchise; Charlotte (NC); On-site; USD 13,776 - 16,531; Part time

Benefits offered by this job

Flexible scheduling

Delicious discounts on pizza

Health insurance for eligible employees

Paid time off

Job summary

A popular pizza restaurant in Charlotte, North Carolina, is seeking a Customer Service Representative. You will be responsible for taking orders and ensuring a positive customer experience. The ideal candidate should possess excellent communication skills and a positive attitude. Competitive pay of $10-$12 an hour and benefits such as health insurance and paid time off are offered.

Qualifications

• At least 16 years of age required.
• Passion for providing outstanding customer service.
• Familiarity with point-of-sale systems is a plus.

Responsibilities

• Taking phone orders with accuracy and efficiency.
• Providing excellent customer service with a smile.
• Answering customer questions about the menu and services.
• Resolving customer concerns with patience.
• Working as part of a team to ensure smooth operations.

Skills

Positive attitude

Excellent communication skills

Multitasking ability

Problem-solving skills

Basic computer skills

Job description

Overview

Domino’s Pizza Customer Service Representative - Join Our Delicious Team!

Are you passionate about pizza and helping people? Do you have a knack for turning frowns upside down? If so, we want you on our team!

Domino’s Pizza is looking for a friendly and enthusiastic Customer Service Representative to join our pizza-loving family. You'll be the voice of our company, taking orders, answering questions, and ensuring every customer has a positive experience.

What you'll be doing

• Taking phone orders with accuracy and efficiency
• Providing excellent customer service with a smile (even over the phone!)
• Answering customer questions about our menu, promotions, and delivery services
• Addressing and resolving customer concerns with patience and understanding
• Working as part of a team to ensure smooth operations and happy customers

What we're looking for

• A positive attitude and passion for providing outstanding customer service
• Excellent communication and interpersonal skills
• Ability to multitask and work efficiently in a fast-paced environment
• Strong problem-solving skills and a knack for finding solutions
• Basic computer skills and familiarity with point-of-sale systems
• A love for pizza is a definite plus!

What we offer

• Competitive pay and benefits
• Flexible scheduling
• Opportunity to grow and advance within the company
• Fun and friendly work environment
• Delicious discounts on pizza!
• Opportunity for growth!

Benefits

• Health Insurance for eligible employees
• Paid Time Off for eligible employees
• 401k for eligible employees
• 50% off pizza
• Referral Bonus
• Career Development
• Flexible Schedules

Compensation

• $10-$12 an hour

Non-negotiable factors to ensure alignment

• Must make Perfect Pizzas every time by adhering to Domino's pizza-making standards and procedures
• Must maintain 100% image at all times to maintain a clean and professional appearance, while adhering to the Domino's dress code
• Must work with hustle and energy in a fast-paced and efficient work style
• Must be friendly and have a smile with all customers; the importance of excellent customer service and a positive attitude are the foundation of our business

Qualifications

Must be at least 16 years of age.

All your information will be kept confidential according to EEO guidelines.