Customer Service Rep08558 9171 Elk Grove Florin Rd Suite 4

Domino's Franchise; Elk Grove (CA); On-site; USD 30,000 - 40,000; Full time

Job summary

Domino's Franchise in Elk Grove, California is looking for qualified customer service representatives. Ideal candidates will have strong personality and people skills. Responsibilities include operating equipment, stocking ingredients, preparing products, and processing orders. Team members can advance from customer service roles to management, offering a clear career path. The company provides training to enhance communication and operational skills necessary for the job. A great attitude and excellent work ethic are essential.

Qualifications

• Must be 18 years of age or older.
• Ability to add, subtract, multiply, and divide accurately and quickly.
• Verbal, writing, and telephone skills to take and process orders.

Responsibilities

• Operate all equipment.
• Stock ingredients from delivery area to storage.
• Prepare product and receive telephone orders.

Skills

Customer service skills

Communication skills

Basic math skills

Job description

Job Description

ABOUT THE JOB

We are searching for qualified customer service representatives with personality and people skills.

ADVANCEMENT

Many of our team members began their careers as delivery drivers and today are successful Domino's franchise owners. From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity.

DIVERSITY

Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals and to create an environment where all team members can reach their highest potential.

SUMMARY STATEMENT

We take pride in our team members and in Domino's Pizza. To be the best pizza delivery company in the world requires exceptional team members working together.

JOB REQUIREMENTS

• Must be 18 years of age or older.
• Operate all equipment.
• Stock ingredients from delivery area to storage, work area, and walk‑in cooler.
• Prepare product.
• Receive and process telephone orders.
• Clean equipment and facility approximately daily.

Training

Orientation and training provided on the job. Communication skills: ability to comprehend and give correct written instructions and to communicate verbally with customers and co‑workers to process orders both over the phone and in person.

Essential Functions/Skills

• Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator).
• Must be able to make correct monetary change.
• Verbal, writing, and telephone skills to take and process orders.
• Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed.
• Ability to enter orders using a computer keyboard or touch screen.

Work Conditions

• Exposure to varying and sometimes adverse weather conditions when removing trash and performing other outside tasks.
• In‑store temperatures range from 36 °F in cooler to 90 °F and above in some work areas.
• Sudden changes in temperature in work area and while outside.
• Fumes from food odors.
• Exposure to cornmeal dust.
• Cramped quarters including walk‑in cooler.
• Hot surfaces/tools from oven up to 500 °F or higher.
• Sharp edges and moving mechanical parts.

Qualifications

Candidates must be at least 18 years old with a great attitude and excellent work ethic.

EEO Statement

All your information will be kept confidential according to EEO guidelines.