Customer Service Rep08541 10923 Olson Dr

Domino's Franchise; Rancho Cordova (CA); On-site; USD 28,000 - 38,000; Full time

Job summary

Domino's Franchise in Rancho Cordova is hiring customer service representatives who have excellent people skills and a positive attitude. The role involves taking orders, preparing food, and ensuring customer satisfaction. Opportunities for career advancement exist, with many team members moving into management or even franchise ownership. Ideal candidates will be 18 or older, possess strong communication abilities, and work effectively in fast-paced environments.

Qualifications

• Must be at least 18 years old with a great attitude and excellent work ethic.
• Ability to operate kitchen equipment and take customer orders.
• Skills to communicate effectively with customers and co-workers.

Responsibilities

• Stock ingredients and prepare products for delivery.
• Receive and process telephone orders.
• Clean equipment and facility daily.

Skills

Customer service skills

Communication skills

Basic math skills

Motor coordination

Job description

Job Description

ABOUT THE JOB

We are searching for qualified customer service representatives with personality and people skills.

ADVANCEMENT

Many of our team members began their careers as delivery drivers and today are successful Domino's franchise owners. From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity.

DIVERSITY

Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals and to create an environment where all team members can reach their highest potential.

SUMMARY STATEMENT

We take pride in our team members and in Domino's Pizza. To be the best pizza delivery company in the world requires exceptional team members working together.

JOB REQUIREMENTS

• Must be 18 years of age or older.
• Operate all equipment.
• Stock ingredients from delivery area to storage, work area, and walk‑in cooler.
• Prepare product.
• Receive and process telephone orders.
• Clean equipment and facility approximately daily.

Training

Orientation and training provided on the job. Communication skills: ability to comprehend and give correct written instructions and to communicate verbally with customers and co‑workers to process orders both over the phone and in person.

Essential Functions/Skills

• Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator).
• Must be able to make correct monetary change.
• Verbal, writing, and telephone skills to take and process orders.
• Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed.
• Ability to enter orders using a computer keyboard or touch screen.

Work Conditions

• Exposure to varying and sometimes adverse weather conditions when removing trash and performing other outside tasks.
• In‑store temperatures range from 36 °F in cooler to 90 °F and above in some work areas.
• Sudden changes in temperature in work area and while outside.
• Fumes from food odors.
• Exposure to cornmeal dust.
• Cramped quarters including walk‑in cooler.
• Hot surfaces/tools from oven up to 500 °F or higher.
• Sharp edges and moving mechanical parts.

Qualifications

Candidates must be at least 18 years old with a great attitude and excellent work ethic.

EEO Statement

All your information will be kept confidential according to EEO guidelines.