Customer Service Rep07483 1629 S Madison St

Domino's Franchise; Whiteville (NC); On-site; USD 16,531 - 22,041; Part time

Benefits offered by this job

Greater variety

Smaller teams

Flexible hours

Fast career progression

Training opportunities & rewards

Job summary

Team Cape Fear LLC TA Domino’s Pizza ® is seeking a CSR - Insider for in-store duties in a fast-paced Domino’s environment. You will handle in-person and phone orders, assist pizza production, and contribute to up-selling and customer satisfaction.

The role emphasizes friendly service, accurate cash handling, and maintaining a clean, efficient store. Flexible hours and opportunities for growth are highlighted.

Qualifications

• Must be 16 years of age or older.
• Ability to take and process orders by phone and in person.
• Strong verbal and written communication.
• Ability to handle cash accurately.
• Ability to stand for long periods.

Responsibilities

• Making Domino's high quality pizzas.
• Food and portion control.
• Hygiene and food safety.
• Food preparation.
• Taking customer orders and up selling.
• General cleaning & organization duties.
• Taking orders over phone and in person.
• Greeting customers within 10 seconds.
• Building relationships with customers.
• Up selling.
• Cash handling.
• Keeping the customer area clean.
• Assisting Pizza Makers with toppings and dough.

Skills

Customer service

Communication

Multi-tasking

Cash handling

Job description

CSR - Insider Position Description

Department: Store Operations

Job Title: CSR - Insider

FLSA Classification: Non-Exempt

Reports To: General Manager (Regional Operations Manager – secondary report)

Our in-store people know their stuff and know how to have a good time. Each store has its own personality, and we reward outstanding pizza making or up selling. The buzz of friendly competition drives performance.

If you've got your eye on developing a rewarding Domino's career, or you're just looking to earn some extra dollars in your spare time, there's something for everyone in-store.

Responsibilities

Pizza Maker responsibilities

• Making Domino's high quality pizzas
• Food and portion control
• Hygiene and food safety
• Food preparation
• Taking customer orders and up selling
• General cleaning & organization duties

CSR responsibilities

• Taking orders over phone and in person
• Greeting customers within 10 seconds
• Building relationships with customers
• Up selling
• Cash handling
• Keeping the customer area clean
• Assisting Pizza Makers with toppings and dough.

Benefits

• Greater variety
• Smaller teams, make friends easier
• Flexible hours
• Fast career progression
• Training opportunities & rewards

Minimum requirements and expectations

• Exceptional and positive attitude
• You must be 16 years of age or older.
• Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator)
• Must be able to make correct monetary change
• Verbal, writing, and telephone skills to take and process orders
• Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed
• Ability to enter orders using a computer keyboard or touch screen
• Ability to comprehend and give correct written instructions
• Ability to communicate verbally with customers and co-Team Members to process orders both over the phone and in person
• Talking and hearing on telephone
• Near and mid-range vision for most in-store tasks
• Depth perception
• Ability to differentiate between hot and cold surfaces
• The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions.
• Ability to stand for long periods of time: Most tasks are performed from a standing position.

Team Cape Fear LLC TA Domino’s Pizza ® is an Equal Opportunity Employer.

All your information will be kept confidential according to EEO guidelines.