Customer Service Rep02518 2480 Michigan Road

Domino's Franchise; Madison (IN); On-site; USD 28,000 - 38,000; Full time

Job summary

A leading pizza franchise is seeking a Customer Service Representative to provide exceptional service and support to customers. This role offers flexible hours for part-time or full-time work, allowing you to balance other commitments. You'll handle customer inquiries, resolve complaints, and ensure satisfaction while exploring opportunities for advancement within the company.

Qualifications

• Maintain a positive and professional attitude toward customers.
• Respond promptly to inquiries and resolve complaints.
• Know products and communicate effectively with customers.

Responsibilities

• Process customer orders and keep records of interactions.
• Provide feedback on service efficiency.
• Manage junior customer service representatives.

Skills

Customer service skills

Communication

Professionalism

Conflict resolution

Job description

Job Description

You got game? You got spring in your step? You want the best job in the world! And schedules that work with you, not against you? That's right, we live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night, part or full time. You'll have plenty of time left over for school, hanging with your friends, or whatever. Sound good? Even if you just need a second job for some extra cash, Domino's Pizza is the perfect place for you.

We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has lots of ways for you to grow (if that's what you want), perhaps to management, perhaps beyond. Whether it's your hobby, main-gig, or supplemental job, drop us a line. We're bound to have just the thing for you.

Advancement

Many of our team members began their careers as delivery drivers and today are successful Domino's franchise owners. From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity.

Qualifications:

• Maintaining a positive, empathetic, and professional attitude toward customers at all times.
• Responding promptly to customer inquiries.
• Communicating with customers through various channels.
• Acknowledging and resolving customer complaints.
• Knowing our products inside and out so that you can answer questions.
• Processing orders, forms, applications, and requests.
• Keeping records of customer interactions, transactions, comments, and complaints.
• Communicating and coordinating with colleagues as necessary.
• Providing feedback on the efficiency of the customer service process.
• Managing a team of junior customer service representatives.
• Ensure customer satisfaction and provide professional customer support.

Additional Information

All your information will be kept confidential according to EEO guidelines.