Customer Service Rep01102 25 Jackson Industrial Drive

Domino's Franchise; Ann Arbor (MI); On-site; USD 10,000 - 60,000; Part time

Job summary

An established industry player in the pizza business is on the lookout for enthusiastic customer service representatives. This role offers flexible scheduling, making it perfect for students or anyone seeking supplemental income. As a team member, you will engage with customers, process orders, and ensure the highest quality of service. With opportunities for growth into management roles, this position is ideal for those who thrive in a fast-paced environment and enjoy working with people. Join a dynamic team where your contributions are valued and where you can truly make a difference in the customer experience.

Qualifications

• Must be at least 16 years old with strong customer service skills.
• Ability to communicate effectively and process orders accurately.

Responsibilities

• Operate equipment, prepare products, and take orders from customers.
• Stock ingredients and maintain cleanliness of the facility.

Skills

Customer Service

Communication Skills

Basic Math Skills

Order Processing

Motor Coordination

Education

High School Diploma or equivalent

Tools

Computer Keyboard

Touch Screen

Job description

ABOUT THE JOB

You got game? You got spring in your step? You want the best job in the world! And schedules that work with you, not against you? That's right, we live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night, part or full time. You'll have plenty of time left over for school, hanging with your friends, or whatever. Sound good? Even if you just need a second job for some extra cash, Domino's Pizza is the perfect place for you.

We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has lots of ways for you to grow (if that's what you want), perhaps to management, perhaps beyond. Whether it's your hobby, main-gig, or supplemental job, drop us a line. We're bound to have just the thing for you.

JOB REQUIREMENTS

1. You must be 16 years of age or older.

General job duties for all store team members:

1. Operate all equipment.
2. Stock ingredients from delivery area to storage, work area, walk-in cooler.
3. Prepare product.
4. Receive and process telephone orders.
5. Take inventory and complete associated paperwork.
6. Clean equipment and facility approximately daily.

ESSENTIAL FUNCTIONS/SKILLS

1. Ability to comprehend and give correct written instructions.
2. Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person.
3. Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator).
4. Must be able to make correct monetary change.
5. Verbal, writing, and telephone skills to take and process orders.
6. Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed.
7. Ability to enter orders using a computer keyboard or touch screen.

WORK CONDITIONS

Exposure to varying and sometimes adverse weather conditions when removing trash and performing other outside tasks. In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas. Sudden changes in temperature in work area and while outside. Fumes from food odors.

PHYSICAL REQUIREMENTS

1. Standing: Most tasks are performed from a standing position.
2. Walking: For short distances for short durations.
3. Sitting: Paperwork is normally completed in an office at a desk or table.
4. Lifting: Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck.
5. Carrying: Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves.
6. Pushing: To move trays which are placed on dollies.
7. Climbing: Team members must infrequently navigate stairs or climb a ladder.
8. Stooping/Bending: Forward bending at the waist is necessary at the pizza assembly station.
9. Crouching/Squatting: Performed occasionally to stock shelves and to clean low areas.
10. Reaching: Reaching is performed continuously; up, down and forward.
11. Hand Tasks: Eye-hand coordination is essential.