Customer Service Rep - Wasilla

Domino's; Wasilla (AK); On-site; USD 12,000 - 18,000; Part time

Benefits offered by this job

Flexible scheduling

Opportunity for advancement

Employee discounts

Job summary

Domino's is seeking a Customer Service Representative in Wasilla, Alaska. This position offers flexible scheduling for candidates looking for part-time or full-time work. Responsibilities include operating equipment, stocking ingredients, and processing customer orders. With opportunities for growth and a fun work environment, Domino's is the perfect place for those who enjoy customer service.

Join our team and you could be on the path to management roles or even franchise ownership! We value diversity and believe in utilizing unique talents.

Qualifications

• You must be 16 years of age or older.
• Ability to comprehend and give correct written instructions.
• Ability to communicate verbally with customers and co-workers.

Responsibilities

• Operate all equipment.
• Stock ingredients from delivery area to storage.
• Receive and process telephone orders.

Skills

Communication skills

Ability to follow instructions

Customer service orientation

Job description

• Job Category Org: Store Customer Service Rep

Job Description

Customer Service Representative

ABOUT THE POSITION

You got game? You got spring in your step? You want the best job in the world! And schedules that work with you, not against you? That's right, we live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night, part or full time. You'll have plenty of time left over for school, hanging with your friends, or whatever. Sound good? Even if you just need a second job for some extra cash, Domino's Pizza is the perfect place for you.

We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has lots of ways for you to grow (if that's what you want), perhaps to management, perhaps beyond. Whether it's your hobby, main-gig, or supplemental job, drop us a line. We're bound to have just the thing for you.

ADVANCEMENT

Many of our team members began their careers as delivery drivers and today are successful Domino's franchise owners. From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity.

DIVERSITY

Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential.

SUMMARY STATEMENT

We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first!

JOB REQUIREMENTS

You must be 16 years of age or older.

General Job Duties For All Store Team Members

• Operate all equipment.
• Stock ingredients from delivery area to storage, work area, walk-in cooler.
• Prepare product.
• Receive and process telephone orders.
• Take inventory and complete associated paperwork.
• Clean equipment and facility approximately daily.

Training

Orientation and training provided on the job.

Communication Skills

• Ability to comprehend and give correct written instructions.
• Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person.

Essential Functions/Skills

• Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator).
• Must be able to make correct monetary change.
• Verbal, writing, and telephone skills to take and process orders.
• Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed.
• Ability to enter orders using a computer keyboard or touch screen.

Work Conditions

• Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks.
• In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas.
• Sudden changes in temperature in work area and while outside.
• Fumes from food odors.
• Exposure to cornmeal dust.
• Cramped quarters including walk-in cooler.
• Hot surfaces/tools from oven up to 500 degrees or higher.
• Sharp edges and moving mechanical parts.
• Talking and hearing on telephone.
• Near and mid-range vision for most in-store tasks.
• Depth perception.
• Ability to differentiate between hot and cold surfaces.

Physical Requirements

• Standing – most tasks performed from a standing position. Walking surfaces include ceramic tile “bricks” with linoleum in some food process areas. Height of work surfaces is between 36” and 48”.
• Walking – for short distances and short durations.
• Sitting – paperwork normally completed in an office at a desk or table.
• Lifting – bulk product deliveries made twice a week or more, unloaded by hand truck. Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3’ × 1.5”. Cases usually lifted from floor and stacked onto shelves up to 72” high.
• Carrying – large cans, weighing 3 pounds 7 ounces, carried from workstation to storage shelves; occasionally pizza sauce weighing 30 pounds carried from storage room to front of store; trays of pizza dough carried three at a time, weigh about 12 pounds per tray.
• Pushing – to move trays on dollies; stack of trays on dolly approx. 24”–30” requires force up to 7.5 pounds. Trays may also be pulled.
• Climbing – infrequently navigate stairs or climb ladder to change prices on signs, wash walls, perform maintenance.
• Stooping/Bending – forward bending at waist necessary at pizza assembly station. Forward bending also present at front counter and when stocking ingredients. Duration of this position about 30–45 seconds at one time, repeated continuously during the day.
• Crouching/Squatting – performed occasionally to stock shelves and clean low areas.
• Reaching – upward, downward, forward. Reach up to 72” sometimes to turn on/off oven controls, change price signs, lift/lower objects to/from shelves. Reach down to scooping cornmeal, washing dishes. Reach forward to obtain topping ingredients, clean work surfaces, answer phones.
• Hand Tasks – eye-hand coordination essential. Use of hands continuous during day. Frequently use one or both hands; shaping pizza dough requires frequent forceful forearm/wrist use; manipulate pizza peel when removing pizza from oven, use rolling cutter; pinching required in assembly of cardboard boxes.
• Machines, Tools, Equipment, Work Aids – may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel.