Customer Service Rep Remote

Spade Recruiting; United States; Remote; USD 47,000 - 63,000; Full time

Benefits offered by this job

Weekly bonuses

Job summary

AIL is a leading insurance and supplemental benefits provider seeking service-minded individuals for several sales and customer service representative roles across the United States. You will handle inbound and outbound calls, set appointments, and present benefits packages to union members who request our services.

The company offers weekly advances and bonuses, long-term career progression, a remote work-from-home option, and full benefits.

Qualifications

• Inbound and outbound calling experience preferred.
• Ability to present insurance benefits to union members.
• Must pass background check and have high school diploma.

Responsibilities

• Handle inbound and outbound calls to prospective members.
• Set appointments and conduct benefit presentations.
• Complete necessary paperwork and quality control tasks.
• Support leadership development activities.

Skills

Communication skills

Sales aptitude

Customer service

Education

High school diploma

Job description

AIL is a leading insurance and supplemental benefits provider. The company provides its clients with value and unbeatable customer service with complete transparency and integrity. That's what makes us so successful. We are currently looking for service-minded individuals with good communication skills to fill several sales & customer service representative positions in your area.

Company background

AIL has been in business for over 68 years. We are a company that works with over 40,000 different labor unions, including the NFL, NBA & MLB, with over 5 million members and counting. Our company has over $58.9 billion in force with an A+ Superior Rating by AM Best for its financial strength. Union members request our benefits packages because standard work benefits are often eliminated or reduced upon leaving or retirement. We provide unions with permanent benefits to give them the protection they need throughout their lives. AIL is one the premier workplaces in North America, consistently being voted one of the best places to work, with Best Workplace awards in 2017, 2018 and 2019. AIL has also been named the 24th Happiest Places to Work by Forbes Magazine.

Daily activities include Inbound and outbound calling, setting appointments, performing presentations to members of unions that request our benefits, basic computer knowledge, completing the necessary paperwork, quality control, and leadership development.

What we offer

• Weekly advances and bonuses ($55K first year average income)
• Long-term career progression
• Remote work from home option
• Residual Income
• All-expenses-paid yearly office trips to exciting and exotic locations (2016 Puerto Rico, 2017 Cancun, 2018 Disney, 2019 Vegas, 2020 Bar Mar Bahamas)
• Full Benefits
• 18+ years of age
• Must pass a background check
• High school diploma (higher education preferred but not required)
• Customer service and/or retail experience preferred but not required

In the interest of community wellness, our company has adjusted our business operations. As such, all interviews will be conducted via Video Conferencing.