Customer Service Rep | Flexible Schedule, Bonuses & Growth

Casandra Nawrocki - State Farm Agent; Mount Prospect (IL); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

License reimbursement

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Casandra Nawrocki - State Farm Agent is seeking a Customer Service Representative to join a growing, two-person team that values balance, growth, and community service. You will deliver exceptional customer experiences, resolve inquiries, and coordinate with agency teammates to meet client needs while upholding a customer-first mindset.

Ideal candidates bring strong communication and interpersonal skills, attention to detail, and prior customer service experience.

Qualifications

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication

Interpersonal skills

Detail-oriented

Multitasking

Education

High school diploma

Job description

Casandra Nawrocki - State Farm Agent is seeking a Customer Service Representative to join a growing, two-person team that values balance, growth, and community service. You will deliver exceptional customer experiences, resolve inquiries, and coordinate with agency teammates to meet client needs while upholding a customer-first mindset.

Ideal candidates bring strong communication and interpersonal skills, attention to detail, and prior customer service experience.