Customer Service Rep (02586) - 2784 Meijer Rd

Domino's; Jeffersonville (IN); On-site; USD 17,000 - 21,000; Full time

Job summary

Domino's Pizza in Indiana is seeking enthusiastic customer service representatives to join our team. You will handle orders, answer inquiries, and provide friendly, efficient service during busy hours, with part-time or full-time schedules. Training is provided, with opportunities to advance into management as you gain experience.

We value a positive attitude, reliable communication, and teamwork. If you enjoy a fast-paced environment and helping customers, this is the perfect role for you in

Qualifications

• Positive, empathetic and professional attitude toward customers at all times.
• Responding promptly to customer inquiries.
• Communicating with customers through various channels.
• Acknowledging and resolving customer complaints.
• Knowing our products inside and out so you can answer questions.
• Processing orders, forms, applications, and requests.
• Keeping records of customer interactions, transactions, comments, and complaints.
• Communicating and coordinating with colleagues as necessary.
• Providing feedback on the efficiency of the customer service process.
• Managing a team of junior customer service representatives.
• Ensure customer satisfaction and provide professional customer support.

Responsibilities

• Handle customer inquiries and orders via phone, in person, or online.
• Provide friendly, efficient service to customers during busy hours.
• Document interactions and keep accurate records of transactions.

Skills

Customer service

Communication

Positive attitude

Empathy

Multichannel support

Team leadership

Job description

DTID dba Domino's Pizza recognizes the best way to achieve success is to first ensure the satisfaction of its team members. Treating team members exceptionally well is just one way we are committed to putting our people first. Domino's is proud to provide a fair and comprehensive rewards package.

We have over 10,000+ employees with over 21+ all across Indiana and Kentucky area.

We are always looking for exceptional talent and dedication.

Job Description

You got game? You got spring in your step? You want the best job in the world! And schedules that work with you, not against you? That's right, we live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night, part or full time. You'll have plenty of time left over for school, hanging with your friends, or whatever. Sound good? Even if you just need a second job for some extra cash, Domino's Pizza is the perfect place for you.

We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has lots of ways for you to grow (if that's what you want), perhaps to management, perhaps beyond. Whether it's your hobby, main-gig, or supplemental job, drop us a line. We're bound to have just the thing for you.

ADVANCEMENT

Many of our team members began their careers as delivery drivers and today are successful Domino's franchise owners. From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity.

Qualifications

• Maintaining a positive, empathetic, and professional attitude toward customers at all times.
• Responding promptly to customer inquiries.
• Communicating with customers through various channels.
• Acknowledging and resolving customer complaints.
• Knowing our products inside and out so that you can answer questions.
• Processing orders, forms, applications, and requests.
• Keeping records of customer interactions, transactions, comments, and complaints.
• Communicating and coordinating with colleagues as necessary.
• Providing feedback on the efficiency of the customer service process.
• Managing a team of junior customer service representatives.
• Ensure customer satisfaction and provide professional customer support.

Additional Information

All your information will be kept confidential according to EEO guidelines.