Customer Service Rep - Fast-Paced Pizza Team

Domino's Pizza; Frederick (MD); On-site; USD 17,000 - 21,000; Full time

Job summary

Domino's Pizza is hiring a Customer Service Rep at West Patrick St. This role focuses on taking orders in person and over the phone, upselling pizzas and sides, and delivering friendly, accurate service in a fast-paced store environment.

You'll work as part of a team, following food safety guidelines and POS procedures while contributing to a positive customer experience and store success.

Qualifications

• Strong customer service skills with a friendly, helpful demeanor.
• Ability to take orders accurately over the phone and in person.
• Good communication and listening skills, with basic math accuracy for handling payments.

Responsibilities

• Take and process customer orders in person and by phone.
• Upsell products and promote specials to increase order value.
• Maintain cleanliness and food safety standards in the service area.
• Assist with cash handling, POS transactions, and order accuracy.
• Provide friendly, efficient service to ensure a positive customer experience.

Skills

Customer service

Communication

Multi-tasking

Teamwork

Education

High school diploma or equivalent

Tools

POS system

Job description

Domino's Pizza is hiring a Customer Service Rep at West Patrick St. This role focuses on taking orders in person and over the phone, upselling pizzas and sides, and delivering friendly, accurate service in a fast-paced store environment.

You'll work as part of a team, following food safety guidelines and POS procedures while contributing to a positive customer experience and store success.