Customer Service Rep | Allstate Insurance Agency - Sharon Ayers-Seman

Allstate Insurance Agency - Sharon Ayers-Seman; Sharon (Mercer County); On-site; USD 38,000 - 66,000; Full time

Job summary

Join a leading agency as an Insurance Customer Service & Sales Professional where you will engage with clients and help them navigate their insurance needs. This role offers a unique opportunity to build lasting relationships while also enjoying potential for great earnings through commissions. Preferred candidates will have customer service experience and a willingness to obtain necessary insurance certifications.

Benefits

Uncapped commission

Continuous learning and development through Allstate University

Positive work environment

Qualifications

• Experience in Customer Service required.
• Willingness to obtain insurance certifications essential.
• Excellent communication and computer skills necessary.

Responsibilities

• Onboard new clients and assist with understanding tools and policies.
• Provide billing assistance and direct claim inquiries.
• Educate customers on insurance products and ensure a positive experience.

Skills

Customer Service

Verbal Communication

Written Communication

Multi-tasking

Education

Property and Casualty or Personal Lines Certifications

Tools

Microsoft Office

Windows

Job description

Are you looking for a meaningful career in a local business that has national brand support people recognize and trust?

As an Insurance Customer Service & Sales Professional, you will help grow and maintain a local Allstate agency by engaging with existing clients and new clients while building strong relationships in the community. This position is for either Full or Part Time. You will apply insurance knowledge servicing and applying some sales skills to aid the customers in a pleasant experience with the agency while increase the customer’s understanding of the value of insurance and cultivate long-term relationships with trusted advice.

Responsibilities

• Onboarding New Clients/customers to the agency, helping them understand the online tools and policies available to them.
• Assist with Billing, documents and walk in customers.
• Offer further protection advice to customers by offering Allstate products that will meet their needs.
• Aid customers with potential claim direction and comfort at time of an emotional experience.
• Solidify the relationship with the customer and providing personalized support.
• Educate prospective customers on how to protect their families and assets
• Provide a positive customer experience

Job Qualifications

• Prior Customer Service experience required
• Willing to obtain necessary Property and Casualty or Personal Lines Certifications (existing license is a plus!)
• Confident, motivated individual who works well independently
• Able to multi-task, follow through, and follow-up on a professional level
• Have excellent verbal and written communication skills
• Excellent computer, Microsoft Office and Window's experience while handling multiple applications at the same time,

Benefits may include:

• Get paid to learn!
• Uncapped commission
• Additional bonus opportunities
• Continuous learning and development courses, available through Allstate University
• Positive work environment

Disclosure: Each agency is different in how their staff, book of business, sales process, and compensation is structured. Compensation is typically offered as base plus commission and will depend on the agency and your experience. Actual benefits offered will vary per agency and may not include the benefits listed above.

Good Work. Good Life. Good Hands
The world isn't standing still, and neither is Allstate. We're moving quickly, looking across our businesses and brands, and taking bold steps to serve our customers' evolving needs better. That's why now is an exciting time to join our team. As a leader in a corporation with 83,000 employees and agency force members, you'll have a hand in transforming not only Allstate but a dynamic industry. You'll have opportunities to take risks, challenge the status quo, and shape the future for the greater good.

Everything we do at Allstate is driven by a shared purpose: to protect people from life's uncertainties so they can realize their hopes and dreams. For 89 years, we've thrived by staying a step ahead of whatever's coming next – to give customers peace of mind no matter what changes they face. We are the Good Hands. We don't follow the trends. We set them.

The Sales Professional opportunity is not an employment opportunity directly with Allstate Insurance Company, but employment as a staff with Allstate Exclusive Agents who are independent contractors. 2021 Allstate Insurance Co.

Compensation: $38,000.00 - $66,000.00 per year

As a licensed sales professional, you'll learn the business inside and out. You'll help grow an Allstate agency and build relationships in your community.

And that's just the beginning. Continue your journey and explore other exciting opportunities within the agency and beyond, including potentially becoming an Allstate agency owner.

The agency staff opportunity is not an employment opportunity directly with Allstate Insurance Co.; but rather employment as a staff member with Allstate Exclusive Agents, who are independent contractors. 2021 Allstate Insurance Co.

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Find your "why" for starting a career in insurance.

Consumers will always need insurance.

You don't have to worry about storage, spoilage or waste.

Protect people

You'll help customers protect what matters most to them.

Invest in your future

Your license is valid for years and in most states.

I have the opportunity to build my own business with the great support of a great recognized company.