Customer Service Rep - #992 - Salem, OH

majorsmanagement; Kentucky; On-site; USD 17,000 - 22,000; Part time

Job summary

Majors Management is seeking a Customer Service Rep to join our onsite retail team. The role involves assisting customers with purchases, operating cash registers, restocking shelves, and maintaining a clean store environment.

Strong communication and a friendly demeanor are valued in a fast-paced setting. Responsibilities include meeting customer service standards, following cash-control procedures, and ensuring accurate pricing and displays.

Qualifications

• High School diploma or GED required.
• Prior retail experience preferred.
• Customer service experience desired.
• Ability to perform multiple tasks.

Responsibilities

• Meet company customer service standards.
• Follow company cash control policies and procedures.
• Adhere to all laws and regulations regarding the sale of any government regulated products and services.
• Detail cleaning of store interior and exterior according to company standards.
• Stock and rotate products including coolers and/or freezers.
• Complete training activities and meet minimum job performance standards.
• Follow the company’s general rules of conduct and code of ethics.
• Other duties as assigned.

Skills

People-first mindset

Time management

Customer insights

Customer service experience

Multi-tasking

English literacy (8th grade)

Basic math

POS skills

Education

High School diploma or GED

Job description

Company: Majors Management

Position Title: Customer Service Rep

Reports to: Store Manage r

Job Type: Part or Full Time

Location: Onsite

The CSR position involves providing exceptional customer service, operating cash registers, and maintaining a clean and organized store environment. Responsibilities include assisting customers with their purchases, restocking merchandise, and ensuring accurate pricing and product displays. Ideal candidates should possess excellent communication skills, a friendly demeanor, and the ability to work in a fast-paced retail setting.

PRIMARY RESPONSIBILITIES

• Meet company customer service standards.
• Follow company cash control policies and procedures.
• Adhere to all laws and regulations regarding the sale of any government regulated products and services.
• Detail cleaning of store interior and exterior according to company standards.
• Stock and rotate products including coolers and/or freezers.
• Complete training activities and meet minimum job performance standards.
• Follow the company’s general rules of conduct and code of ethics.
• Other duties as assigned.

QUALIFICATIONS

• Must have a people first mentality; every team member and guest deserve a great experience
• Value time and use your time effectively and efficiently
• Get first-hand customer information and use it for improvements in products and services
• Customer service experience desired
• Ability to perform multiple tasks at one time
• Read, understand, and speak English at an eighth-grade level
• Comprehend and perform basic math skills
• Understand, comprehend, and perform basic computer and point-of-sale skills

EDUCATION and/or EXPERIENCE

• High School diploma or GED is required
• Prior retail experience is preferred.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, walk, talk, hear, use hands to type data, operate business equipment and dial the teleph one.