Customer Service Rep - #974 - Middlefield, OH

Majors-Management,-LLC; Middlefield (OH); On-site; USD 17,000 - 22,000; Full time

Job summary

Majors Management is hiring a Customer Service Rep in Middlefield, OH for onsite work. You will assist customers, operate cash registers, stock merchandise, and ensure accurate pricing and displays in a fast-paced retail environment.

Ideal candidates possess strong communication, a friendly demeanor, and the ability to maintain a clean, organized store. High school diploma or GED required; retail experience preferred. Weekly pay and growth opportunities are available.

Qualifications

• Must have a people-first mentality and deliver a great guest experience.
• Must manage time effectively and work efficiently.
• Able to obtain and use first-hand customer information to improve products and services.
• Ability to perform multiple tasks simultaneously in a fast-paced setting.
• Read, understand, and speak English at an eighth-grade level.
• Basic math skills and data entry accuracy.
• Understand, comprehend, and perform basic computer and POS skills.

Responsibilities

• Meet company customer service standards.
• Follow company cash control policies and procedures.
• Adhere to all laws and regulations regarding the sale of government regulated products and services.
• Detail cleaning of store interior and exterior according to company standards.
• Stock and rotate products including coolers and/or freezers.
• Complete training activities and meet minimum job performance standards.
• Follow the company’s general rules of conduct and code of ethics.
• Other duties as assigned.

Skills

People-first mindset

Time management

Customer insights

Multi-tasking

English proficiency

Basic math

POS skills

Education

High School diploma or GED

Retail experience preferred

Tools

POS systems

Cash register operations

Job description

Customer Service Rep - #974 - Middlefield, OH

#11188

Job Description

Company: Majors Management

Position Title: Customer Service Rep

Reports to: Store Manager

Job Type: Part or Full Time

Location: Onsite

The Customer Service Rep position involves providing exceptional customer service, operating cash registers, and maintaining a clean and organized store environment. Responsibilities include assisting customers with their purchases, restocking merchandise, and ensuring accurate pricing and product displays. Ideal candidates should possess excellent communication skills, a friendly demeanor, and the ability to work in a fast-paced retail setting.

PRIMARY RESPONSIBILITIES

• Meet company customer service standards.
• Follow company cash control policies and procedures.
• Adhere to all laws and regulations regarding the sale of any government regulated products and services.
• Detail cleaning of store interior and exterior according to company standards.
• Stock and rotate products including coolers and/or freezers.
• Complete training activities and meet minimum job performance standards.
• Follow the company’s general rules of conduct and code of ethics.
• Other duties as assigned.

QUALIFICATIONS

• Must have a people first mentality; every team member and guest deserve a great experience
• Value time and use your time effectively and efficiently
• Get first-hand customer information and use it for improvements in products and services
• Ability to perform multiple tasks at one time
• Read, understand, and speak English at an eighth-grade level
• Comprehend and perform basic math skills
• Understand, comprehend, and perform basic computer and point-of-sale skills

EDUCATION and/or EXPERIENCE

• High School diploma or GED is required
• Prior retail or customer service experience is preferred

WHY JOIN MAJORS MANAGEMENT?

• Competitive pay
• Weekly pay, with On-Demand Pay options
• Career growth opportunities in the field and in the corporate office

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, walk, talk, hear, use hands to type data, operate business equipment and dial the telephone.