Customer Service Rep - #990 - Greenwood, IN

majorsmanagement; Indiana (PA); On-site; USD 26,000 - 38,000; Part time

Job summary

Majors Management is hiring a Customer Service Rep to handle customer inquiries, operate cash registers, and keep the store organized. The role emphasizes friendly, efficient service in a fast-paced retail setting.

Typical duties include assisting customers with purchases, restocking merchandise, and ensuring accurate pricing and product displays. Onsite position with potential for part or full-time hours, requiring good communication and reliability.

Qualifications

• High School diploma or GED required
• Prior retail experience preferred
• Strong customer service and communication skills
• Able to perform multiple tasks in a fast-paced environment
• Basic math and calculator skills
• Proficient with PC and POS systems

Responsibilities

• Meet company customer service standards
• Follow cash control policies and procedures
• Adhere to laws and regulations regarding sale of government regulated products
• Maintain clean store interior and exterior
• Stock and rotate products and displays
• Complete training activities and meet minimum job performance standards
• Follow rules of conduct and code of ethics
• Other duties as assigned

Job description

Company: Majors Management

Position Title: Customer Service Rep

Reports to: Store Manager

Job Type: Part or Full Time

Location: Onsite

The Sales Associate position involves providing exceptional customer service, operating cash registers, and maintaining a clean and organized store environment. Responsibilities include assisting customers with their purchases, restocking merchandise, and ensuring accurate pricing and product displays. Ideal candidates should possess excellent communication skills, a friendly demeanor, and the ability to work in a fast-paced retail setting.

PRIMARY RESPONSIBILITIES

• Meet company customer service standards.
• Follow company cash control policies and procedures.
• Adhere to all laws and regulations regarding the sale of any government regulated products and services.
• Detail cleaning of store interior and exterior according to company standards.
• Stock and rotate products including coolers and/or freezers.
• Complete training activities and meet minimum job performance standards.
• Follow the company’s general rules of conduct and code of ethics.
• Other duties as assigned.

QUALIFICATIONS

• Must have a people first mentality; every team member and guest deserve a great experience
• Value time and use your time effectively and efficiently
• Get first‑hand customer information and use it for improvements in products and services
• Customer service experience desired
• Ability to perform multiple tasks at one time
• Read, understand, and speak English at an eighth‑grade level
• Comprehend and perform basic math skills
• Understand, comprehend, and perform basic computer and point‑of‑sale skillsâ¯

EDUCATION and/or EXPERIENCE

• High School diploma or GED is required
• Prior retail experience is preferred.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, walk, talk, hear, use hands to type data, operate business equipment and dial the telephone.