Customer Service Rep - #967 - Columbus, IN

majorsmanagement; Indiana (PA); On-site; USD 26,000 - 36,000; Part time

Job summary

Majors Management is seeking a Customer Service Representative to join our onsite retail team. You’ll assist customers, operate cash registers, restock merchandise, and maintain organized displays in a fast-paced environment.

Qualifications include a High School diploma or GED and retail experience is preferred. Strong communication, friendly demeanor, and teamwork are essential for providing a great in-store experience.

Qualifications

• Must demonstrate a people-first approach to customers and teammates.
• Ability to manage time effectively in a fast-paced retail setting.
• Capable of gathering customer feedback for product and service improvements.
• Previous customer service experience is desirable.
• Ability to perform multiple tasks simultaneously in-store operations.
• Read, understand, and speak English at an eighth-grade level.
• Basic math skills and familiarity with pricing and transactions.
• Understand, comprehend, and operate basic POS systems.

Responsibilities

• Meet company customer service standards.
• Follow cash control policies and procedures.
• Adhere to laws regarding sale of government regulated products and services.
• Completely clean store interior and exterior per standards.
• Stock and rotate products including coolers/freezers.
• Complete training activities and meet minimum performance standards.
• Follow conduct and ethical guidelines.
• Perform other duties as assigned.

Skills

People first mentality

Value time

Customer information collection

Customer service experience

Multi-tasking

English at eighth-grade level

Basic math skills

POS skills

Education

High School diploma or GED

Retail experience preferred

Tools

Point-of-Sale systems

Job description

Company: Majors Management

Position Title: Customer Service Rep

Reports to: Store Manager

Job Type: Part or Full Time

Location: Onsite

The Sales Associate position involves providing exceptional customer service, operating cash registers, and maintaining a clean and organized store environment. Responsibilities include assisting customers with their purchases, restocking merchandise, and ensuring accurate pricing and product displays. Ideal candidates should possess excellent communication skills, a friendly demeanor, and the ability to work in a fast-paced retail setting.

PRIMARY RESPONSIBILITIES

• Meet company customer service standards.
• Follow company cash control policies and procedures.
• Adhere to all laws and regulations regarding the sale of any government regulated products and services.
• Detail cleaning of store interior and exterior according to company standards.
• Stock and rotate products including coolers and/or freezers.
• Complete training activities and meet minimum job performance standards.
• Follow the company’s general rules of conduct and code of ethics.
• Other duties as assigned.

QUALIFICATIONS

• Must have a people first mentality; every team member and guest deserve a great experience
• Value time and use your time effectively and efficiently
• Get first‑hand customer information and use it for improvements in products and services
• Customer service experience desired
• Ability to perform multiple tasks at one time
• Read, understand, and speak English at an eighth‑grade level
• Comprehend and perform basic math skills
• Understand, comprehend, and perform basic computer and point‑of‑sale skillsâ¯

EDUCATION and/or EXPERIENCE

• High School diploma or GED is required
• Prior retail experience is preferred.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, walk, talk, hear, use hands to type data, operate business equipment and dial the telephone.