Customer Service Rep - #983 - Akron, OH

majorsmanagement; Kentucky; On-site; USD 24,000 - 32,000; Part time

Benefits offered by this job

Competitive pay

Weekly pay with On-Demand Pay options

Career growth opportunities

Job summary

Majors Management is seeking a Customer Service Rep to join our onsite team. You will assist customers, operate cash registers, restock merchandise, and maintain a clean, organized store environment.

The role requires friendly communication, the ability to work in a fast-paced retail setting, and adherence to cash control policies and store standards. Part-time or full-time opportunities are available.

Qualifications

• High School diploma or GED is required.
• Prior retail or customer service experience is preferred.
• Read, understand, and speak English at an eighth-grade level.
• Basic math and basic computer or POS skills.

Responsibilities

• Meet company customer service standards.
• Follow cash control policies and procedures.
• Adhere to laws regarding sale of government regulated products and services.
• Detail cleaning of store interior and exterior.
• Stock and rotate products including coolers/freezers.
• Complete training activities and meet minimum job performance standards.
• Follow company rules of conduct and code of ethics.
• Other duties as assigned.

Skills

Customer service

Multitasking

English proficiency

Basic math

POS skills

Computer basics

Education

High School diploma or GED

Tools

POS system

Job description

Company: Majors Management

Position Title: Customer Service Rep

Reports to: Store Manager

Job Type: Part orFull Time

Location: Onsite

The Customer Service Rep position involves providing exceptional customer service,operatingcash registers, andmaintainingaclean and organized store environment. Responsibilities include assisting customers with their purchases, restocking merchandise, and ensuringaccuratepricing and product displays. Ideal candidates should possessexcellent communication skills, a friendly demeanor, and the ability to work in a fast-paced retail setting.

PRIMARY RESPONSIBILITIES

• Meet company customer service standards.

• Follow company cash control policies and procedures.

• Adhere to all laws and regulations regarding the sale of any government regulated products and services.

• Detailcleaning of store interior and exterior according to company standards.

• Stock and rotate products including coolers and/or freezers.

• Complete training activities and meet minimum job performance standards.

• Follow the company’s general rules of conduct and code of ethics.

• Other duties as assigned.

QUALIFICATIONS

• Must have a people first mentality; every team member and guest deservea great experience

• Value time and use your time effectively and efficiently

• Get first-hand customer information and use it for improvements in products and services

• Ability to perform multiple tasks at one time

• Read, understand, and speak English at an eighth-grade level

• Comprehend and perform basic math skills

• Understand, comprehend, and perform basic computer and point-of-sale skills

EDUCATION and/or EXPERIENCE

• High School diploma or GED isrequired

• Prior retailor customer serviceexperienceis preferred

WHY JOIN MAJORS MANAGEMENT?

• Competitive pay

• Weekly pay, with On-Demand Pay options

• Career growth opportunities in the field and in the corporate office

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee isfrequently required to sit, walk, talk, hear, use hands to type data,operate business equipment and dial the telephone.