Customer Service Rep - #976 - Wadsworth, OH

Majors-Management,-LLC; Wadsworth (OH); On-site; USD 17,000 - 21,000; Part time

Job summary

Majors Management - MAPCO is seeking a Customer Service Representative to join our on-site team in Wadsworth, OH. You will handle transactions, assist customers, restock shelves, and maintain accurate pricing and displays in a fast-paced retail setting.

The role requires a high school diploma or GED, strong English communication, and a friendly, people-first attitude. Part or full-time hours are available, with duties aligned to company standards.

Qualifications

• High School diploma or GED required.
• Retail or customer service experience preferred.
• English literacy at basic level.
• Strong math and pricing comprehension.

Responsibilities

• Provide exceptional customer service and assistance.
• Operate cash registers and handle transactions accurately.
• Maintain a clean, organized store environment.
• Restock merchandise and ensure correct pricing/display.
• Assist customers with purchases and inquiries.
• Follow store policies and loss-prevention procedures.
• Support training activities and team cooperation.

Skills

Customer service

Communication skills

English proficiency

Multi-tasking

Education

High School diploma or GED

Tools

POS / cash register

Job description

Customer Service Rep - Wadsworth, OH - #976

#11273

Job Description

Company: Majors Management - MAPCO

Position Title: Customer Service Representative

Reports to: Store Manager

Job Type: Part or Full Time

Location: Onsite

The Sales Associate position involves providing exceptional customer service, operating cash registers, and maintaining a clean and organized store environment. Responsibilities include assisting customers with their purchases, restocking merchandise, and ensuring accurate pricing and product displays. Ideal candidates should possess excellent communication skills, a friendly demeanor, and the ability to work in a fast-paced retail setting.

PRIMARY RESPONSIBILITIES

• Meet company customer service standards.
• Follow company cash control policies and procedures.
• Adhere to all laws and regulations regarding the sale of any government regulated products and services.
• Detail cleaning of store interior and exterior according to company standards.
• Stock and rotate products including coolers and/or freezers.
• Complete training activities and meet minimum job performance standards.
• Follow the company's general rules of conduct and code of ethics.
• Other duties as assigned.

QUALIFICATIONS

• Must have a people first mentality; every team member and guest deserve a great experience
• Value time and use your time effectively and efficiently
• Get first-hand customer information and use it for improvements in products and services
• Ability to perform multiple tasks at one time
• Read, understand, and speak English at an eighth-grade level
• Comprehend and perform basic math skills
• Understand, comprehend, and perform basic computer and point-of-sale skills

EDUCATION and/or EXPERIENCE

• High School diploma or GED is required
• Prior retail or customer service experience is preferred

WHY JOIN MAJORS MANAGEMENT?

• Competitive pay
• Weekly pay, with On-Demand Pay options
• Career growth opportunities in the field and in the corporate office

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, walk, talk, hear, use hands to type data, operate business equipment and dial the telephone.