Customer Service Rep 5968

Domino's Franchise; Moss Point (MS); On-site; USD 16,531 - 20,664; Part time

Benefits offered by this job

Flexible scheduling

Opportunities for advancement

Team-oriented work environment

Training and development opportunities

Job summary

Domino's Franchise in Moss Point is hiring a Customer Service Representative (CSR) / Pizza Maker to enhance the customer experience. The role involves preparing food, taking orders, and ensuring store cleanliness. Candidates must have strong customer service skills, the ability to work in a fast-paced environment, and be at least 16 years old.

Flexible scheduling and opportunities for advancement are offered, making it an excellent opportunity for those looking to grow in the food service industry.

Qualifications

• Must be at least 16 years old.
• Ability to work in a fast-paced team environment.
• Strong communication and customer service skills.
• Basic math and cash-handling skills preferred.

Responsibilities

• Prepare pizzas and menu items according to company standards.
• Greet customers in a professional manner.
• Take accurate food orders using the POS system.
• Operate cash registers and handle cash transactions.

Skills

Customer service skills

Basic math skills

Communication skills

Ability to work in a fast-paced environment

Job description

Job Description

Job Description: Pizza Maker / Customer Service Representative (CSR / Insider)

Position Title: Customer Service Representative (CSR) / Pizza Maker

Reports To: Assistant Manager / General Manager

FLSA Status: Non-Exempt

Location: Store Level

Position Summary

The Customer Service Representative (CSR), also known as an Insider, plays a key role in delivering an exceptional customer experience. This position is responsible for preparing food, taking customer orders, operating the point-of-sale system, maintaining store cleanliness, and supporting the overall operations of the restaurant.

CSRs work in a fast-paced environment and help ensure that every customer receives accurate orders, great service, and high-quality products.

Essential Job Functions

Customer Service

• Greet customers in person and over the phone in a friendly and professional manner
• Take accurate food orders using the POS system
• Answer questions about menu items, specials, and promotions
• Resolve customer concerns and elevate issues to management when necessary

Food Preparation

• Prepare pizzas and other menu items according to company standards
• Follow food safety and sanitation guidelines
• Ensure products are prepared quickly, accurately, and consistently
• Maintain portion control and product quality

Store Operations

• Operate cash registers and handle cash transactions accurately
• Assist with stocking food items and supplies
• Maintain a clean and organized work area
• Help with opening and closing duties as assigned

Team Support

• Work collaboratively with team members to ensure efficient store operations
• Assist delivery drivers and management when needed
• Follow company policies, procedures, and safety guidelines

Qualifications

• Must be at least 16 years old (or meet state minimum age requirements)
• Ability to work in a fast-paced team environment
• Strong communication and customer service skills
• Basic math and cash-handling skills preferred
• Ability to follow instructions and work with minimal supervision

Physical Requirements

• Ability to stand for extended periods of time
• Ability to lift up to 25 pounds
• Ability to reach, bend, stoop, and move quickly in a busy kitchen environment
• Ability to work near hot ovens and kitchen equipment

Work Environment

This position operates in a fast-paced restaurant environment with exposure to heat, cold, and moderate noise levels.

What We Offer

• Flexible scheduling
• Opportunities for advancement
• Team-oriented work environment
• Training and development opportunities

All your information will be kept confidential according to EEO guidelines.