Customer Service Rep (5945)

Domino's; Greenville (MS); On-site; USD 13,776 - 20,664; Part time

Job summary

jobr.pro is hiring a Customer Service Representative (CSR) / Pizza Maker in Greenville, Mississippi. This position plays a pivotal role in ensuring customers receive excellent service while managing food preparation and store operations.

The ideal candidate is at least 16 years old, thrives in a fast-paced environment, and possesses strong communication skills. Duties include greeting customers, taking orders, and preparing food efficiently.

Qualifications

• Must be at least 16 years old.
• Ability to work in a fast-paced team environment.
• Strong communication skills and customer service skills.

Responsibilities

• Greet customers and take orders accurately.
• Prepare pizzas following company standards.
• Operate cash registers and handle cash transactions.

Skills

Customer service skills

Communication skills

Basic math skills

Job description

Job Description

Job Description: Pizza Maker / Customer Service Representative (CSR)

Position Title: Customer Service Representative (CSR) / Pizza Maker

Reports To: Assistant Manager / General Manager

FLSA Status: Non-Exempt

Location: Store Level

Position Summary A Customer Service Representative (CSR) plays a key role in delivering exceptional customer experience. This position is responsible for preparing food, taking customer orders, operating the point-of-sale system, maintaining store cleanliness, and supporting the overall operations of the restaurant.

CSRs work in a fast-paced environment and help ensure that every customer receives accurate orders, great service, and high-quality products.

Essential Job Functions

Customer Service

• Greet customers in person and over the phone in a friendly and professional manner
• Take order taking accuracy
• Answer questions about menu items, specials, and promotions
• Resolve customer concerns and elevate issues to management when necessary

Food Preparation

• Prepare pizzas and other menu items according to company standards
• Follow food safety and sanitation guidelines
• Ensure products are prepared quickly, accurately, and consistently
• Maintain portion control and product quality

Store Operations

• Operate cash registers and handle cash transactions accurately
• Assist with stocking food items and supplies
• Maintain a clean and organized work area
• Help with opening and closing duties as assigned

Team Support

• Work collaboratively with team members to ensure efficient store operations
• Assist delivery drivers and management when needed
• Follow company policies, procedures, and safety guidelines

Qualifications

• Must be at least 16 years old (or meet state minimum age requirements)
• Ability to work in a fast-paced team environment
• Strong communication and customer service skills
• Basic math and cash-handling skills preferred
• Ability to follow instructions and work with minimal supervision

Physical Requirements

• Ability to stand for extended periods of time
• Ability to lift up to 25 pounds
• Ability to reach, bend, stoop, and move quickly in a busy kitchen environment
• Ability to work near hot ovens and kitchen equipment

Additional Information

All your information will be kept confidential according to EEO guidelines.