Customer Service Rep (5143)

Domino's; Orlando (FL); On-site; USD 26,000 - 34,000; Full time

Job summary

Domino's Orlando is seeking a Customer Service Representative to greet customers, take orders, answer phones, and provide outstanding service in a fast-paced, team-oriented setting.

You will operate the cash register, ensure accurate payments, and prepare orders per Domino's guidelines while maintaining a clean, customer-focused workspace and upholding grooming standards.

Candidates must be at least 16 years old, pass a background check, and enjoy working with people in a dynamic environment.

Qualifications

• Maintaining a positive, empathetic, and professional attitude toward customers at all times.
• Responding promptly to customer inquiries.
• Communicating with customers through various channels.
• Acknowledging and resolving customer complaints.
• Knowing our products inside and out so that you can answer questions.
• Processing orders, forms, applications, and requests.
• Keeping records of customer interactions, transactions, comments, and complaints.
• Communicating and coordinating with colleagues as necessary.
• Providing feedback on the efficiency of the customer service process.
• Managing a team of junior customer service representatives.
• Ensure customer satisfaction and provide professional customer support.

Responsibilities

• Greeting customers and taking orders with a smile!
• Operating the cash register and collecting payment from customers.
• Making consistent products within Domino's Pizza guidelines.
• Maintaining a clean and organized work environment from our customer’s viewpoint.
• Maintain a professional appearance at all times in compliance within the Domino's Pizza Grooming Standards.

Job description

Job Description

Customer Service Representative

Duties & Responsibilities

We are looking for Customer Service Representatives with hustle, personality and people skills. Customer Service Representatives are responsible for greeting customers, answering phones, providing outstanding customer service.

• Greeting customers and taking orders with a smile!
• Operating the cash register and collecting payment from customers.
• Making consistent products within Domino's Pizza guidelines.
• Maintaining a clean and organized work environment from our customer’s viewpoint.
• Maintain a professional appearance at all times in compliance within the Domino's Pizza Grooming Standards.

What are we looking for?

• A fun and friendly person, who is comfortable talking to strangers.
• A team player who is punctual and has a positive attitude!
• You are at least 16 years of age.
• Pass a Criminal Background check.

Qualifications

• Maintaining a positive, empathetic, and professional attitude toward customers at all times.
• Responding promptly to customer inquiries.
• Communicating with customers through various channels.
• Acknowledging and resolving customer complaints.
• Knowing our products inside and out so that you can answer questions.
• Processing orders, forms, applications, and requests.
• Keeping records of customer interactions, transactions, comments, and complaints.
• Communicating and coordinating with colleagues as necessary.
• Providing feedback on the efficiency of the customer service process.
• Managing a team of junior customer service representatives.
• Ensure customer satisfaction and provide professional customer support.

Additional Information

All your information will be kept confidential according to EEO guidelines.