Customer Service Rep(08909) - 20601 Torrence Chapel Road

Domino's Pizza; Smithville (NC); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Health Insurance

Paid Time Off

401k

Referral Bonus

Flexible Schedules

Pizza discounts

Job summary

Domino's Pizza is hiring a friendly Customer Service Representative to take orders, answer questions, and ensure every customer has a positive experience at our Smithville store.

You will handle phone orders, greet customers, provide information on menu and promotions, resolve concerns with patience, and work with the team to keep service fast and accurate. We offer competitive pay, health benefits, paid time off, and growth opportunities.

Qualifications

• Excellent communication and interpersonal skills.
• Experience in customer service, preferably in retail or food service.
• Ability to multitask and work in a fast-paced environment.

Responsibilities

• Taking phone orders with accuracy and efficiency
• Providing excellent customer service with a smile (even over the phone)
• Answering questions about the menu, promotions, and delivery services
• Addressing and resolving customer concerns with patience and understanding
• Working as part of a team to ensure smooth operations and happy customers

Skills

Excellent communication

Customer service

Multitasking

Team player

Tools

POS systems

Phone systems

Job description

Customer Service Rep(08909) - 20601 Torrence Chapel Road

• Full-time
• Job Category Org: Store Customer Service Rep

Are you passionate about pizza and helping people? Do you have a knack for turning frowns upside down? If so, we want you on our team!

Domino’s Pizza is looking for a friendly and enthusiastic Customer Service Representative to join our pizza-loving family. You'll be the voice of our company, taking orders, answering questions, and ensuring every customer has a positive experience.

What you’ll be doing:

• Taking phone orders with accuracy and efficiency
• Providing excellent customer service with a smile (even over the phone!)
• Answering customer questions about our menu, promotions, and delivery services
• Addressing and resolving customer concerns with patience and understanding
• Working as part of a team to ensure smooth operations and happy customers

What we offer:

• Competitive pay and benefits
• Opportunity to grow and advance within the company
• Fun and friendly work environment
• Delicious discounts on pizza!
• Opportunity for growth!
• Health Insurance for eligible employees
• Paid Time Off for eligible employees
• 401k for eligible employees
• Referral Bonus
• Flexible Schedules

Compensation:

Before applying, consider these non-negotiable factors to ensure the job aligns with your needs and priorities:

• Must make Perfect Pizzas every time by adhering to a strict adherence to Domino's pizza-making standards and procedures.
• Must maintain 100% Image at all times to maintain a clean and professional appearance, while adhering to the Domino's dress code, and representing the brand positively.
• Must work with Hustle and Energy we have a need for a fast-paced and efficient work style.
• Must be friendly and have a smile with all customers,the importance of excellent customer service and a positive attitude are the foundation of our business.

What we're looking for:

• A positive attitude and passion for providing outstanding customer service
• Excellent communication and interpersonal skills
• Ability to multitask and work efficiently in a fast-paced environment
• Strong problem-solving skills and a knack for finding solutions
• Basic computer skills and familiarity with point-of-sale systems
• A love for pizza is a definite plus!

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