Customer Service Rep(08842) - 350 S 5th St

Domino; St. Pauls (NC); On-site; USD 28,000 - 38,000; Full time

Job summary

Domino's in-store Customer Service Representative role focuses on delivering exceptional service while handling phone and carryout orders. You will contribute to HTA by answering phones quickly and ensuring orders are started promptly in the oven.

Through online courses and hands-on training, you’ll learn the Domino's Pulse POS system with dedicated programs that also prepare you for potential managerial roles. Full-time position with team-based environment.

Qualifications

• You will be pre-screened by HireRight and background checks.
• You must possess a positive, friendly attitude and exceptional customer service.
• You will model Domino's Perfect Image standards and wear provided uniform.

Responsibilities

• Answer phone orders promptly, aiming for two rings or less.
• Assist with carryout and phone-in customers with a friendly, professional manner.
• Ensure orders move quickly through the kitchen to meet HTA standards.
• Learn Domino's Pulse POS system through training programs.

Skills

Customer service

Friendly attitude

Communication

Teamwork

Tools

Domino's Pulse

POS system

Job description

Customer Service Rep(08842) - 350 S 5th St

• Full-time
• Job Category Org: Store Customer Service Rep

Extra cash? New skills? More opportunity? Find what you're after at Domino's, where you'll have fun while making great food and providing exceptional customer service.
We have smart hustle. And enthusiasm to spare. Not to mention a healthy appetite for competition. We're passionate about doing our very best.
As a Domino'sCustomer Service Representative, you will contribute to Heightened Time Awareness. What is HTA? Every phone is answered in two rings or less, and everyone answers phones. Every order is in the oven in less than three minutes, and you will be taught how to contribute to that effort. Every delivery order is out the door in less than fifteen minutes. It takes an entire team working together to meet these aggressive standards.
Through a mix of online courses and hands-on training, you'll learn everything you need to know about our products and equipment, especially our point-of-sale order system, Domino's Pulse. These training programs will help you get up and running as customer service representatives and expert pizza makers as quickly as possible. There's also a dedicated training program for those interested in becoming managers.

Requirements

• You will be pre-screened prior to employment by the following methods: HireRight Background Check; National Crime and Sex Offender Background Check, Basic Urinalysis Drug Testing.
• You must possess a positive, friendly attitude and exceptional customer service skills, as you will be the first contact with our phone in and carryout customers and will need to communicate with them in a friendly and professional manner.
• You will be expected to demonstrate and model Domino's Perfect Image standards at all times. Domino's will provide uniform shirts and hats; you are required to wear black pants, shorts, skirts or capris (does not include denim, corduroy, "stretch", "yoga", or sweatpants material).

Do you have what you're looking for?

All your information will be kept confidential according to EEO guidelines.